Did Ford refund your shipping charges for replacements? - Ford Explorer Ranger Enthusiasts "Serious Explorations"®

dacton · 01-11-2002, 01:03 PM

I just received my reimbursement from Ford for some Michelin LTX M/S tires that I bought from Discount Tire Direct (online). These replaced the recalled Wilderness AT's. However, they failed to refund the shipping charges for the tires, even though the total (including mounting and balancing) was still under $110 per tire. They just paid the raw $93 per tire + mount/balance.

What's been your guys' experience in getting refunds? Did they pay for your shipping costs? The dealer said they pay for tax if you buy them locally. So why wouldn't they pay for shipping, since it's essentially a built-in cost of getting the tire? Why should I be penalized just because I tried to find the best price? If I had bought the tire locally it would have easily been over $100 before tax.

- Dave

'98 XLT 4WD

ChuckyD · 01-11-2002, 01:07 PM

I didnt even get my refund yet!

tbomb · 01-11-2002, 01:47 PM

i bought mine locally, so i didnt have to deal with shipping, but i cant imagine ford paying for your shipping charges.

yeti · 01-11-2002, 03:37 PM

well just to give you an idea, when I brought my set of 5 firestones on stock mags to the dealer they charged me to take the tires off the mags, said it wasnt part of the recall, took them 5 minutes cost me like ~30$ can.
real nice guys.

01-11-2002, 01:03 PM	#1
dacton Wannabe Elite Explorer Broomfield, CO '98 XLT Join Date: May 2001 Posts: 1 Vehicle Specs	Did Ford refund your shipping charges for replacements? I just received my reimbursement from Ford for some Michelin LTX M/S tires that I bought from Discount Tire Direct (online). These replaced the recalled Wilderness AT's. However, they failed to refund the shipping charges for the tires, even though the total (including mounting and balancing) was still under $110 per tire. They just paid the raw $93 per tire + mount/balance. What's been your guys' experience in getting refunds? Did they pay for your shipping costs? The dealer said they pay for tax if you buy them locally. So why wouldn't they pay for shipping, since it's essentially a built-in cost of getting the tire? Why should I be penalized just because I tried to find the best price? If I had bought the tire locally it would have easily been over $100 before tax. - Dave '98 XLT 4WD

01-11-2002, 01:07 PM	#2
ChuckyD Moderator Emeritus Elite Explorer ECX Member Oceanside, NY 03 4Runner SR5 Join Date: Apr 2001 Posts: 3,873 Vehicle Specs	I didnt even get my refund yet! __________________ ChuckyD's Mugshot and Info.. NEW PICTURE!!!!!!!! 10/02 My Xplorer Page "We know what we are, but know not what we may be." -- William Shakespeare http://www.myspace.com/therealsicilian9

01-11-2002, 01:47 PM	#3
tbomb Wannabe Elite Explorer Levittown, NY (Long Island) 98 Sport 4.0 SOHC 4x4 Join Date: Feb 2001 Posts: 3,657 Vehicle Specs	i bought mine locally, so i didnt have to deal with shipping, but i cant imagine ford paying for your shipping charges. __________________ mods, pics, etc. educate "Sometimes I dream That he is me Can't you see that's how I wish my X to be Like tbomb's, if my X could be like tbomb's." icon34

01-11-2002, 03:37 PM	#4
yeti Wannabe Elite Explorer Vancouver British Columbia Canada 2000 explorer sport Join Date: Jun 2001 Posts: 93 Vehicle Specs	well just to give you an idea, when I brought my set of 5 firestones on stock mags to the dealer they charged me to take the tires off the mags, said it wasnt part of the recall, took them 5 minutes cost me like ~30$ can. real nice guys. __________________ 2000 sport 4" lift 33" tires