Yea, when I got the gear out, the bumper was totally broken in pieces. The plastic was extremely brittle too.
I used a plastic washer I got from OSH that was a little bit larger (deeper) than the stud and about twice as thick. I had to drill it out because the only one they had was a much smaller opening. This plastic seems much more durable, but hopefully it doesn't get brittle like the previous one. I also got some rubber o-rings, but I was afraid they would melt, but needed a backup for the plastic since they only had ONE of this size left - I really lucked out. I figure, if the plastic was going to get brittle (from heat), the the rubber would melt. But, if the plastic breaks again, I'll replace with rubber.
Funny, when i opened up the motor, it was basically BRAND NEW! everything on the inside was in such good shape, seriously never been used, so I was very surprised that the bumper was broken. Good thing I didn't go get a new motor, that would have been a waste of $$. The guide was perfect - long but with all the right info. Especially the part about how to get the motor housing back on - it took me about 20 minutes the first time because those stupid bushings and springs kept popping out. Other than that, piece of cake!