6 months ago I had to have my sync system replaced (APM or something like that), when they reinstalled sync they did not put on the vehicle health report application). I finally was able to have my dealer add it back on (it took a few months of convincing them that it really was not there).
Now the application is installed, but I cannot run it. I get an error that says that I need to go at least 200 miles before it can run. I have 9600 miles on my explorer and have driven over 500 miles since the application was installed.
I called the 800 mft phone number today but the lady was no help.
My dealership is obviously struggling with this issue as well.
Has anyone heard of this or better yet, anyone have any solutions?
Thanks
Now the application is installed, but I cannot run it. I get an error that says that I need to go at least 200 miles before it can run. I have 9600 miles on my explorer and have driven over 500 miles since the application was installed.
I called the 800 mft phone number today but the lady was no help.
My dealership is obviously struggling with this issue as well.
Has anyone heard of this or better yet, anyone have any solutions?
Thanks