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  • Sync Schedueled Maintenance Black Screen of Death

    I am sure this has been posted before. Yesterday when I started my explorer, a schedueled maintenance event popped up on my touch screen. The "maintenance" never fully completes, the blue oval pops up on the screen, and than we go to black again, followed by a millisecond of some error showing up on the screen that I could never make out. This happens three or four times before the system completely shuts down. At that point, i can no longer turn the system on using the volume (power) button.

    Outside of bringing it to the dealership, is there anything i can do to remedy this? I have been reading about a "master reset" of SYNC, but i am not entirely sure how to do this. Any suggestions? Thanks.
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City, State
New York city
Year, Model & Trim Level
2011 XLT 4WD
Vehicle Specs
YES

Signature

2011 XLT 4WD - Sterling Gray Metallic - Dual Panel Sun Roof - 20 inch polished wheels - Nav
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