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Well said.

My 2011 had a terrible transmission bump. I traded it in and got a 2017. Now it has started with the same harsh bump at 6300 miles. It's exactly as described above (shifting at slow speeds from first to second). I am taking it in for service. From what I have read, it is a problem with the...

2017 XLT

My 2011 Explorer has 41,000 miles on it and I just had the factory battery replaced.

Thanks. Rachel has been in touch!!

See above

I have had my 2011 in three times to fix it. It is back on again. I hate wasting my time taking it to the dealer. They are so incompetent.

2011 Brakes Pulsating I have a 2011 XLT with 32,000 miles on it. My brakes are pulsating, so I suspect I need new ones, along with rotors. I've seen the posts about free brake pads, but I am out of warrantee now. When I take it into the dealership for an estimate, what should I listen/look...

I remember lots of folks talking sometime back about a transmission bump moving forward at slow speeds. There is a TSB for it. Not sure where the link to the discussion is.

The brakes on my 11 Ex are pulsating too. Out of warrantee. How much should I expect to pay for rotor turning? I have less than 30K miles too.

This started a few months ago. Pulsating brakes while slowing to a stop. You can feel it in the brake pedal. Thoughts on what might be causing this - ABS issue? I would hate to think it's rotors already.

That's happened to my XLT twice. Loose wires.

I have a 2011 Explorer. My wipers are turned off on the handle, but they are going at the slowest intermittent speed and wont stop. They will only turn off when I turn the key off. What would be causing this?

Sound like Bill Pierre Ford in Seattle. Nasty place.

I had the oil changed at 5,000 miles. Now it's a bit over 10,000, and I plan on taking it in for another oil change. What other minor things should I have done to keep it in good shape? Tire rotation? Wiper blades?

I've had that happen to me a few times. I've fixed it by putting a CD in, then ejecting it. Radio comes on after that. Wierd.

$7 drive thru car wash. Done in less than 5 minutes!

Anyone know how to reset it?

I had the oil changed at 5,000 miles. Now I'm at 7,500 miles, and a warning message light comes on whenever I start my car to "Change engine oil soon". Why?

I get 15. Ugh.

It bugged me too at first. I got used to it and now I don't notice it.

I just talked to the service guy at Ford of Bellevue. It was like night and day compared to the donkeys at Bill Pierre Ford. They will even give me a car while they are working on mine. The guy was very professional, nice and articulate. He explained everything in detail and even told me...

I'll try that dealership, even though it's in Bellevue. I just can't stomach going to Bill Pierre Ford again.

Are there any decent Ford dealerships in Seattle that have a decent service departments? The one I go to is embarrassingly out of touch with modern customer service, they have a smelly waiting area, and their managers treat you like you couldn't possibly be informed. I had my car in for...

Thanks