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I had the same problem but if your 2004 is the same as my 2003 all you need to do is. look directly underneath your steering column and you will see a slide away cover. slide it over and place a small screwdriver in the hole. Push up slightly and if I remember correctly you should be able to...

I had the same problem. Thought it was due to the Parking Prawl after parking on incline, but after reading some similar issues on the web I found out it was a very simple solution. I have a 2003 Ford Explorer underneath the steering column you will see a small cover that will rotate and allow...