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Has anyone else had their door detent/retention wheels fail or wear out? Both driver n passenger doors on mine have completely failed. I'm not sure what I do to fix this. None of the local parts stores even carry parts for this. Help???

Hi all, I'm new here, and my explorer sport is new to me (been driving my ranger for 21 years). The problem I'm facing right now is the leaf springs appear flat and the back end sits low. I've never seen leaf springs do this. Putting in stock springs seems like an invitation for a mushy...