rear window motor sport trac

My motor stopped working in my rear window, and after trying the re-initialization process and having no reaction from the motor whatsoever, I figured the motor was dead and decided to get a new one. In the process of removing the old one, the cables from the regulator came out of the spool and...

The rear window in my 2001 Sport Trac has not worked since I bought it a year ago. Yesterday I took the panel off and found that it was unplugged after checking the fuses. I plugged it in and went through the initializing process and the window went all the way down but does not go up. It is...

01 sport trac rear window not working. I dont know what to do next. I checked all the fuses went through all the test procedures. I just bought a used window motor (maybe a mistake) and it still isnt working. I can not get the initialization procedure to work. Has anyone one seen this TSB...