Hey all, I have a 2013 Ford Explorer base model. The windshield washers are no longer spraying at all. You can hear a pump/motor noise when you press the button for them to spray, but nothing is coming out of either nozzle. The reservoir is full. 1.) Does this sound like an issue with the nozzles, or does it sound like it would be something else? It was just weird that both stopped working at the same time. 2.) If it is the nozzles, what is the best way to remove them? It seems like they have little clips on them, but they didn't seem to want to come out when I tried gently prying on the clips with a screwdriver and I don't want to break them by removing them the wrong way. Thank you very much for any advice or suggestions.