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Anyone had Customer Satisfaction #17B22 fixed?

Discussion in 'Ford Explorer Police Interceptor Utility PIU' started by blob19, December 28, 2017.

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    1. blob19

      blob19 Member

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    3. peterk9

      peterk9 Staff Member Moderator Elite Explorer

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      I hope that works better than the 'reflash' they performed on the regular Explorers when power steering went out. It didn't cure the issue. Only fix was to replace the steering rack. This appears to be a slightly different issue so hopefully it will work.

      Peter
       
    4. asull85

      asull85 The Storm Chaser Elite Explorer

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      I've had it done and haven't noticed any difference.
       
    5. KayGee

      KayGee Active Member

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      Dealer did it when vehicle was in for something else, but didn't notice any difference either.
       
    6. blob19

      blob19 Member

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      Thanks guys. I might try measuring before and after like this:
       

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