I have a 21016 Ford Explored Sport. The paint has been bubbling on the front edge of the hood since I purchased it from a Ford dealer. Ford rep at Ford Customer care sent me an email and stated this: Thank you for alerting us to your paint concern on the hood. From the chat, I understand you do not wish to pay for the paint repair. Paint manufacturer defects are covered only during the New Vehicle Limited Warranty period of your vehicle. (New Vehicle Limited Warranty period covers 3 years from the warranty start date or 36,000 miles (whichever comes first). After reviewing my resources, I have verified that the vehicle is no longer within that Paint Warranty and there are are no recalls or other programs on your vehicle to completely cover the cost. I see you have a maintenance, tire and Premium Care Ford Protect Extended Service Plans (ESP). Typically, paint is not covered by an ESP but you are welcomed to call the ESP team at 1-800-392-3673 or 1-866-616-6727 to verify what is or is not covered in your Premium ESP. They are available Monday through Friday 9:00 a.m. to 7:00 p.m. (EST). They also have a website with general coverage and details which is: ESP Product Landing Page To clarify, we escalated your request to look into assistance with the cost of the repair but not to cover it completely. Once the warranty expires, Ford does not provide complete coverage for any defect. Based on the information you provided, Ford Motor Company will participate in some of the cost of this repair which includes parts and labor. There is no alternative response or decision I can provide. This is the final decision. But the Ford 2016 warranty downloaded from Ford states this on page 11: (3) Your vehicle’s body sheet metal panels are covered for an extended Corrosion Coverage Period, which lasts for five years, regardless of miles driven. The extended warranty coverage only applies if a body sheet metal panel becomes perforated due to corrosion during normal use due to a manufacturing defect in factory-supplied materials or factory workmanship. If aluminum body panels have corrosion or rust damage, and the damage is not the result of abnormal usage, vehicle accident, customer actions and/or extreme environmental conditions, the corrosion or rust damage repairs are covered for 5 years, unlimited miles. For damage caused by airborne material (environmental fallout) where there is no factory-related defect involved and therefore no warranty − our policy is to provide free repair of paint damage due to the airborne material for 12 months or 12,000 miles, whichever occurs first.