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Ford Smartlink 2010-2016 vehicles

Discussion in '2011-2016 My Ford Touch / In Vehicle Technology' started by PlatinumOwner, January 27, 2017.

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    1. PlatinumOwner

      PlatinumOwner Active Member

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    3. VandyCWG

      VandyCWG New Member

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      2017 Explorer Limited
      I have a 2017, with Sync3. Wonder if this will work....or if they will have something else for Sync3 folks.
       
    4. pacman9270

      pacman9270 Member

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      2016 Ford Explorer Sport
      I really hope this update stays on time. I'm really looking forward to it. Shame on me for not researching Sync2/MFT more. I love my car but am so frustrated with Sync2/MFT.
       
    5. Teledatageek

      Teledatageek Member

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      Not according to my dealer when I spoke to them today. They seem very confused on the '17 Explorer and what SmartLink capabilities the vehicle is supposed to have.
       
    6. Sgt1411

      Sgt1411 Elite Explorer

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      The communication strategy employed here is painful at best, unfortunately, the dealers get caught in the middle.

      It's no different than the IVT Reps here suggesting you take your vehicle to the dealership for an issue and then the dealership service writer knows less than you do about MFT and SYNC3.

      I love the look on the service writers face when you articulate a scenario with MFT or SYNC3........PRICELESS!

      The best response I got after explaining a bug was "I thought its supposed to do that"

      We all need to do what Mark Fields did when he got frustrated with MFT, punch the screen, then claim it under warranty.
       
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    7. VandyCWG

      VandyCWG New Member

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      Well, I have had to read an APIM notice to a service department manager when he refused to update my MFT software to fix the ambient lighting bug.

      Well, I am holding out hope that something will come to us 17 owners. The addon is for 2011-2016 vehicles. I want the remote unlock and remote start features.
       
    8. Sgt1411

      Sgt1411 Elite Explorer

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      I'm holding out hope that AppLink will be coming to my 2011 Explorer Limited with MFT that I bought back in 2011. Oh....actually wait a minute I gave that back on a Lemon Law return. Sorry, cancel that thought nevermind.
       
    9. whr2nd

      whr2nd New Member

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      2014 Explorer Limited
      Since it's hardware also, Car Play and/or Andriod Apps would make this sell. Could make specific module for preferred operating platform.
       
    10. peterk9

      peterk9 Staff Member Moderator Elite Explorer

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      Welcome to the Forum.:wave:

      Peter
       
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    11. whr2nd

      whr2nd New Member

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      Still haven’t seen any new info on this...
       
    12. jmr061

      jmr061 Well-Known Member

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      Pr-16 Exp Sport
      That is correct....still not released. Following the pattern of all Ford tech stuff....release dates keep getting pushed back and back and they think maybe people will forget about it.
       
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    13. timoconn

      timoconn New Member

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    14. Jon M

      Jon M Elite Explorer

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      So it only works on Verizon?
       
    15. timoconn

      timoconn New Member

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      I't looks like Verizon will be providing the the network and data subscription. But at $17 a month (and a two year commitment) plus additional data charge if you use the WI-FI feature is a non-starter. Smartlink is DOA.
       
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