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Heated Steering Wheel Not Working

Discussion in '2011-2016 My Ford Touch / In Vehicle Technology' started by Steve4566, February 5, 2018.

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    1. Steve4566

      Steve4566 New Member

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      City, State:
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      The steering wheel heater on my 2013 Explorer Limited with Sync and Navigation stopped working. The local repair shop told me they pulled codes B137F and B1380 and told me to take the car to a Ford dealer. Has anyone else had this problem? Thank you!
       
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    3. peterk9

      peterk9 Staff Member Moderator Elite Explorer

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      Welcome to the Forum Steve.:wave:
      Using the Forum's handy 'Search' feature (upper right) I found one other mention of the B137F code and a member mentioned it was the Steering Column Control Module.
      Need help with tons of problems!
      In any case, both codes appears to be associated with the Adaptive/Active Steering. I also edited the thread title to make it easier to find using the 'Search' feature.

      Peter
       
    4. thefranchise713

      thefranchise713 Active Member

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      You need more to the codes, they have subcodes.

      Example:

      B1380:09

      You may have also lost your left and right steering wheel switch packs with those series of codes.
       

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