Hi all trying to do the newest update, but seem to be having trouble getting the correct files onto the thumb drive, could someone please walk me through the correct method for doing this and installing it on the car.
Thanks in advance
David
Hey David,
First off, make sure you are in Internet Explorer, because the SMR website uses Active-X controls to install the files on your USB and verify the install.
Swing on over to the Syncmyride.com website. Log on to your account.
When the "Manage SYNC" page comes up, click on "SYNC Updates"
The "Update SYNC Software" page opens
Somewhere on that page it should tell you that an update/upgrade is available, and a blue button should be there to upgrade.
Press the button and follow the instructions on screen.
After it loads, head out to the car. When I installed, I pulled anything plugged into the USB out and also removed the NAV SD card. Start the car and insert the USB.
Go the the Sync Services page on the MFT screen and select the Apps button.
Select the install Apps/updates button and follow any onscreen prompts. The update can take up to an hour, but mine took less that 25 minutes.
Be sure to leave your car running until the update finishes.
When all is said and done, pull the update USB out. Take that USB back to your computer, insert it, and click report a successful installation. It should have a little progress/activity bar on the screen and then you should eventually see a green "Successful" notification. You should be all set.
If you have any other questions, I'll keep an eye out