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Remote Start Facts (2011 - 2015 only)

Discussion in 'Stock 2011 - 2019 Ford Explorer Discussion' started by jmr061, December 9, 2014.

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    1. Bishop14

      Bishop14 New Member

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      Yeah that's what I told him but seriously it was like I was just speaking jibberish or something.

      How do I prove that to him or another tech?

      I mean the button doesn't work on the remote so all I need I figured is to have someone with the software to start a new session and Enable. Am I wrong? Am I looking at it with the wrong perspective?
       
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    3. jmr061

      jmr061 Well-Known Member

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      Read your owners manual or download a version of it from the owner.ford.com website

      You already have it and its fully functional.
       
    4. Bishop14

      Bishop14 New Member

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      Yeah that's what I told him but seriously it was like I was just speaking jibberish or something.

      How do I prove that to him or another tech?

      I mean the button doesn't work on the remote so all I need I figured is to have someone with the software to start a new session and Enable. Am I wrong? Am I looking at it with the wrong perspective?
       
    5. Bishop14

      Bishop14 New Member

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      ok I will check.

      Thanks Jason

      Maybe I am looking at it wrong but the buttons def don't work....believe me I tried them haha

      sorry abt the duplicate post I reflex clicked the POST Button
       
    6. Bishop14

      Bishop14 New Member

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      Ok, just checked Owners Manual....Crazy Talk. Trying when I get home. Cant wait to see if it works. Key does in fact slide out of the back of the fob and does open door so that's a plus.

      To think it could be that simple and I almost spent $130 to get a diagnostic. Now it could be that it still doesn't work but Im Optimistic. If it doesn't then maybe I will need the diagnostic after all.

      Too bad cant change User ID to DB14

      Will let everyone know once confirmed yea or nea
       
    7. Bishop14

      Bishop14 New Member

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      Ok tried tested and nothing....

      What now? Any suggestions?

      Maybe the diagnostic is the way
       
    8. peterk9

      peterk9 Staff Member Moderator Elite Explorer

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      Welcome to the Forum.:wave:
      As Jason mentioned, you should already have remote start. The 5 button fob you have should show a 2X button with a partial circle at on end of it. That is the remote start button. It's on the left in this picture.
      upload_2017-10-20_18-26-9.png
      Peter
       
    9. peterk9

      peterk9 Staff Member Moderator Elite Explorer

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      Have you checked in the settings that Remote Start is Enabled? (page 132)

      From the Manual;
      The remote start system will not work if:
      • the ignition is on
      • the alarm system is triggered
      • you disable the feature
      • the hood is open
      • the transmission is not in P
      • the vehicle battery voltage is too low
      • the fuel is too low
      • the service engine soon light is on.


      Peter
       
    10. Bishop14

      Bishop14 New Member

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      Hey yes and Thanks for the Welcome.

      Yes thats my fob and the key does come out and work the door and Yes it has the 2x with a circle arrow. Thats the button I pressed twice.

      All of the above conditions are confirmed except for possibly the battery. But the car does start so the battery can't be too low but i will check and replace if it is.

      How do I check whether it is enabled? Where can I access the settings?

      This vehicle is completely new to me though Fords are not
       
    11. peterk9

      peterk9 Staff Member Moderator Elite Explorer

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      Go into the left information screen and look for "Settings". Then select "Vehicle" and scroll through that until you find "Remote Start". Options as shown on page 132 are Enable/Disable.

      Peter
       
    12. Bishop14

      Bishop14 New Member

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      It does not appear to be a selection under the Vehicle heading tab. There is no scroll option or arrow or anything.
       
    13. thefranchise713

      thefranchise713 Active Member

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      Forgive me if you already knew this, but you're pressing "Lock-->2x-->2x," right?
       
    14. Bishop14

      Bishop14 New Member

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      I did try that earlier and I just went out and do that and I got a Honk and the lights blinked....laughing now because at least its a response
       
    15. thefranchise713

      thefranchise713 Active Member

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      If you're getting an affirmative response and the car isn't starting, it's thinking there's a condition preventing the start. I would pull the battery for a half hour or so, reconnect, drive the car around a bit and re-learn the idle trims and shift points (it will be clumsy to drive until re-learn completes). Shut it down, try a remote start and see what happens.
       
    16. Bishop14

      Bishop14 New Member

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      Will try the disconnect tomorrow evening after work.

      Thanks again gentlemen.

      Will get back with results.
       
    17. peterk9

      peterk9 Staff Member Moderator Elite Explorer

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      There's something not right if he can't find 'Remote Start' in the vehicle settings to see if the feature is enabled.
       
    18. thefranchise713

      thefranchise713 Active Member

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      The availability of that function in the IPC is driven by ABD programmed to that module, it's not going to stop the BCM from responding if the BCM believes the function to be properly enabled via that module's ABD.

      You're still right to believe something smells weird, but the BCM should have that function defaulted to "on."
       
    19. peterk9

      peterk9 Staff Member Moderator Elite Explorer

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      ++++
      The Manual doesn't show that as 'Default' setting.
       
    20. thefranchise713

      thefranchise713 Active Member

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      That's been Ford's practice for every vehicle with integrated remote start as driven by the factory fob. :)

      I've yet to see one ship with the feature disabled.
       
    21. Bishop14

      Bishop14 New Member

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      Well I was hopeful but nothing changed. No option no nothing.

      Interesting what's being said above. Is it possible that I have a Sport that did not have that equipment installed. Like a Base Sport or something?
       
    22. thefranchise713

      thefranchise713 Active Member

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      If you have the 2x button, you should have had it from the factory.

      If the option is missing from the IPC, you might have a misbuilt Explorer to the extent that the wrong ABD was in the cluster and BCM (not likely, but possible). Or, someone was fiddling with it and didn't re-code in the right data before it landed in your hands.

      You can:
      * Go to the dealer to have them re-load the default parameters for the IPC and BCM using their IDS scan tool;
      * Use FORScan to enable the Remote Start option in the BCM (it's a pre-built parameter in the software last I checked)
      * Use FORScan to re-input the correct values yourself from the as-built site generator from Ford, but that's extremely tedious and annoying.

      As for me, I'd strongly recommend #1... if there's bad ABD it wouldn't be a bad idea to have them both reloaded in the easiest way possible with the scan tool. I'm capable enough at this point to do it myself, but if I weren't, it'd be $100 well spent--it wouldn't be more than an hour of shoptime (rounding up) to reload those units. If they ask for more money than what one hour of labor is, they're crazy.
       
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    23. jmr061

      jmr061 Well-Known Member

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    24. peterk9

      peterk9 Staff Member Moderator Elite Explorer

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      Jason, it appears that he doesn't have the Remote Start option in the left information screen under Settings/Vehicle. I wanted him to check to make sure it was 'Enabled' but he was unable to do that.

      Peter
       
    25. jmr061

      jmr061 Well-Known Member

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    26. thefranchise713

      thefranchise713 Active Member

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      ^ I would agree with Jason having him double check, it's highly unlikely that the option is truly missing from the IPC. If it is, that would be the first case any of us have seen of it.
       

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