Discussion in 'Stock 2011 - 2019 Ford Explorer Discussion' started by jwsnell00, August 20, 2012.
that was probably it... Im just a dumb electrician you have to excuse me!
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Mine does this as well on my 2012 limited. Just push the button on shifter a few times quick and it goes away.
Anyone else have these problems? First black screen lasted about 3 days before I got the system updating screen & all seemed well again. Month later it happened again so off to the dealer it went. I have also been dealing with the shift to park problem for almost a year, well before the black screen issue. They had my car for 4 days waiting for the new sync system board to arrive which was covered under warranty. I repeatedly asked about the shift to park & please address it since they had the car & believe it or not I don't have all kinds of extra time to be going back & forth to the dealer & being with out transportation for so long. They insisted that the shift to park was directly related to the sync system board & replacing it would resolve everything. I called bullshit right away & told them to make dam sure it was fixed before I picked the car up.
Guess what, customer was right. I went to pick the car up but gee, I had a dead battery because the display was on all day with the SHIFT TO PARK displaying plain as day. Now I am really pissed. I know the only reason why it was not addressed is because they are not getting paid for the labor to replace the shift knob. YES the entire shift stick has to be replaced because of a tiny micro switch attached to the lock button.
Now yet another trip back & forth to the dealer for more work done & 0 compensation for my time & aggravation. If I was a sadistic kind of person I would have bought a Dodge. I am not, and I am pissed!
Is Friendly Ford in Poughkeepsie NY the only Ford dealer that dose shady ass work or are all the Ford dealers like this??
I'd find a new dealer.
You would think that the dealer you bought the car from, asking price!, would treat you better. Next closest dealer is 45 minuets away & worst than the one that's 5 minuets away.
Your thread has been merged with this existing one I found using the 'Search' function on the same issue of 'Shift to Park. The shifter has to be replaced. I'm guessing the other issue mentioned was a bad APIM which they replaced.
This has been happening to me a few times in the last month. I can 'slap' the shifter into park again and the warning goes away so far. I have 92k KM's so out of warranty!
I know this thread is getting lengthy so I'll save you some time. It has nothing to do with slappying the shifter. If you get the message, flick the trigger button you have to squeeze to move the lever... a quick tap of the button will clear the message.
does any one really now what is causing the problem? seems better to repair than just to flick the release button.
Welcome to the Forum.
Shifter has to be replaced to fix this. I believe some members have done it themselves.
"shift to park" message Solution!! Just flick or tap the button or trigger on the front of the shifter and the P should light up and the message should disappear.
Welcome to the Forum.
That has been mentioned a few times but unfortunately it doesn't fix the underlying problem.
I don't understand why they wouldn't be paid for the labour to replace the shifter. I'm guessing the warranty has expired so they would have billed you for the work. As for the question if all Ford dealers are like this, I agree with tuin42man that they are not.
I just replaced my shifter today, as I was getting the same "shift to park" message and I also noticed the remote lock and unlock wasn't responding like normal as with remote start not working most of the time because of the conditions required for the controller to allow the remote start to start the engine. Its a fairly easy job to do. I tested the old micro switch before I removed the shifter and noticed I could hear the switch was always triggered but sometimes the internal contacts must not engage fully and caused the "shift to park" message.
I am now getting the "shift to park" message again after having my shifter replaced once before in April 2014. I'm now out of warranty and do not want to pay for it. This has to be taken care of by Ford. It's frustrating.
Good luck with that! There are members who have replaced it themselves. As it is a known issue, you may get some help but I wouldn't count on it. You can always PM FordService to see if they can assist.
I have had the same problem and all you need to do is to "flick" the button in the front of the lever a couple of times and it usually fixes the problem. It's the terminals on that button that are not making contact with each other.
You can also try cleaning the contacts with the compressed air for cleaning electronics. They sell it in spray cans at computer stores. I have used it in the past and it rarely give any problems any more.
Hope this helps!
Thanks for the idea, I will give it a try on mine. Fortunately mine doesn't do it very often and is a relatively minor annoyance, but an easy (cheap!) fix would be great.
I had this problem on my '13 Edge also. Ford replaced the shifter assembly under warranty. There is a TSB for this also, it would be worth asking the dealer to replace it for free even if it's out of warranty.
Thanks for suggesting us, Peter!
I understand your frustration, ctmhou. Have you taken it back to the dealer for the message? Please send me a PM with your name, contact info, VIN, mileage, and servicing dealer. I'll check out available options.
Took my explorer in today for a lot of the common issues.
I'm curious why they would quote me 1 hour to diagnose the shift to park issue when it is so common there is a tsb for it?
I get the feeling they are going to send it back saying they cannot duplicate the issue.
Some dealers do it because if they can't duplicate, Ford does not pay for their time (1 h I urge minimum). I choose not to do business with those dealers (I have 1 near me) when I am under warranty.
Follow my steps on how to duplicate if they claim to not be able to. My dealer was the same way until I got the service manager in the seat and did it for him.
If they duplicate it, there should be no fee if under warranty. A tsb is not a recall, they do not just replace a part on a customer's word that it is happening.
I'm aware that a tsb is not a recall but it shows that it's a known issue and in this case it is a know intermittent issue. It would be poor business practice to charge the customer $133 diagnostic fee on something that comes and goes that they are aware of. Also, in my case it is a 3rd party warranty paying for it so it is not on ford's dime.
3rd party warranties do not pay for diagnostic time so in general, you will usually pay for the first hour of labor even with the 3rd party warranty. That is why 3rd parties are not good warranties to have.