Fiance got stuck in the snow today in her 2014 Explorer. Live in a rural location with limited snow removal. Terrain management fault message comes up and can't select a setting to get 4 wheel drive to function properly to get up the hill. I have been up and down numerous times in my pickup but explorer has become a front wheel drive vehicle and need to know if there is anything that can be done to correct the problem. Engine on and off does not reset the system. Is there some way to manually change the setting?