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Track Your New Explorer Order Website

Discussion in '2018 - 2019 Ford Explorer Order Status Threads' started by NEWPORTNJ, November 13, 2016.

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    1. NEWPORTNJ

      NEWPORTNJ Active Member

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      Last edited by a moderator: February 3, 2017
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    3. FayeMathe

      FayeMathe New Member

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      They have removed the expected delivery date
       
    4. NEWPORTNJ

      NEWPORTNJ Active Member

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      Maybe due to Xmas
       
    5. NEWPORTNJ

      NEWPORTNJ Active Member

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      or info being updated
       
    6. FayeMathe

      FayeMathe New Member

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      Dont count on this to be accurate. It says that awaiting shipment will take a few days to a week but I have been waiting for 12 days and still waiting. My page does not even show an expected delivery day anymore. It is better to call Ford and speak with a rep.
       
    7. peterk9

      peterk9 Staff Member Moderator Elite Explorer

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      You can also send a PM to the FordService rep here who can provide info on your order. Not sure if they can tell you when it will actually ship or not. Shipping sometimes depends on the availability of railcars. There was a time a few years ago when shipments were delayed quite a while due to the unavailability of railcars for some reason.

      Peter
       
    8. FordService

      FordService Official Ford Rep

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      It was just released from the plant on Tuesday, FayeMathe. It should get moving within the next week or so.

      Thank you for the mention, peterk9!!

      Deysha
       
    9. FayeMathe

      FayeMathe New Member

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      Does that mean it has been shipped?
       
    10. peterk9

      peterk9 Staff Member Moderator Elite Explorer

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      FordService reps will not be back until Tuesday.

      Peter
       
    11. Lewisra

      Lewisra Active Member

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      No, it means that all is good for it to be shipped.
       
    12. FayeMathe

      FayeMathe New Member

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      Thanks for being so patient and honest with me. There is an Explorer nearby at a dealer that I will go look at tomorrow. It has been eight weeks so far and I need a car!
       
    13. FordService

      FordService Official Ford Rep

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      Lewisra is correct, FayeMathe; that means it's ready and waiting to ship out. I went ahead and took a peek today; while your Explorer hasn't moved out yet, it does look like it's preparing to. The status is still set to "Awaiting Shipment."

      Thanks, Peter! :)

      Rachel
       
    14. FayeMathe

      FayeMathe New Member

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      But is the plant closed for shipping this week?
       
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    15. FayeMathe

      FayeMathe New Member

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      I guess I read somewhere that it takes 60 seconds to get one Ford off of the production line so what else is involved before shipping? Maybe I could be more patient if I knew the process.
       
    16. peterk9

      peterk9 Staff Member Moderator Elite Explorer

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      As mentioned before, the shipping depends upon the availability of railcars (post 6). The vehicles are gathered in a large parking area first. They are not shipped out one at a time. Also as mentioned, shipping continues even though the plant may be closed.

      Peter

      Chicago Rail Yard.jpg
       
    17. Lewisra

      Lewisra Active Member

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      Mine was delivered today. Status still says awaiting shipment. Maybe yours is half way to MS. When was your build date?
       
    18. FayeMathe

      FayeMathe New Member

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      My production date was completed on 12/11. I have almost given up on it. Getting bad vibes about it now. Eight weeks since it was ordered and I was told today that it is still on the lot
       
      Last edited: December 27, 2016
    19. NEWPORTNJ

      NEWPORTNJ Active Member

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      Patience, it's right around the corner.
       
    20. Lewisra

      Lewisra Active Member

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      Mine was built on the 13th. I'd guess yours is nearly on a truck from wherever the closest train depot is.
       
    21. FayeMathe

      FayeMathe New Member

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      Going to look at the Lincoln SUVs tomorrow
       
    22. NEWPORTNJ

      NEWPORTNJ Active Member

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      You sound to desperate for the car and if that is the case you should have not ordered the explorer and just get one from the lot...!
       
    23. FayeMathe

      FayeMathe New Member

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      Well actually I sold my car too fast and now I am stuck with my husbands F150
       
    24. FayeMathe

      FayeMathe New Member

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      And I own a business. Never thought it would take so long. There were no Explorers around here with the active cruise control or I would have gotten one off the lot
       
    25. NEWPORTNJ

      NEWPORTNJ Active Member

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      Well only you know the urgency, but I tell you that it's worth the wait if originally you wanted the Explorer, because buyer remorse can kick in if you go any other way. The Explorer is awesome in many ways, but only you know, If you have waited 8wks and really once you order the built don't start t'ill a week or to later while they pick all the needed parts and depending on your dealers allocation not all dealers have a high allocation due to their sales, so again its all up to you. also which one did you order XLT, LIMITED, PLATINUM ?
       
      Last edited: December 27, 2016
    26. FayeMathe

      FayeMathe New Member

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      '65 Mustang, '76 Supercab F100, 2000 Taurus, 2013 Taurus, '07 F150, '86 Aerostar, all bought off the lot. Wanted to get just what I wanted this time. You are right! PATIENCE
       

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