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Track Your New Explorer Order Website

Discussion in '2018 - 2019 Ford Explorer Order Status Threads' started by NEWPORTNJ, November 13, 2016.

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    1. JamesK17

      JamesK17 New Member

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      City, State:
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      2017 Explorer Sport
      Looks like you were spot on. Estimated delivery date just popped up in the tracking, 2/19/17. Fingers crossed for no setbacks
       
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    3. JamesK17

      JamesK17 New Member

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      City, State:
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      So the site now shows the vehicle as "In Production" but the window sticker link still has not appeared. Anyone else have this issue?
       
    4. SimonW

      SimonW New Member

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    5. JamesK17

      JamesK17 New Member

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      hmm still no sticker there either, but im sure its coming soon. Grats on the delivery!
       
    6. peterk9

      peterk9 Staff Member Moderator Elite Explorer

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      I'm not sure if that means it is actually being built or not. You can also try using Ford ETIS to see what it shows. It will show everything that is on the vehicle a few days to a week after it has been built. https://www.etis.ford.com/vehicleRegSelector.do

      Peter
       
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    7. Sunafi

      Sunafi New Member

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      City, State:
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      I have got VIN for my explorer, status shows in production since 31st Jan and message suggested Windows sticker available down, but I can't see such link.

      Any suggestions?
       
    8. peterk9

      peterk9 Staff Member Moderator Elite Explorer

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      Did you try the links in posts #1 and #55? In production doesn't necessarily mean it is being built.

      Peter
       
    9. Sunafi

      Sunafi New Member

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      Hello Peter,

      I did try # 55 and it show only following info

      Primary Features
      Build Date: 30.11.0002
      Vehicle Line: Explorer
      Engine: 3.5L DOHC V6 Petrol T/C
      Transmission: 6 Speed Auto Transmission 6F55

      I am not sure what's Build Date means above... but that's okay...

      If I check status at following link, still no Window Sticker link
      http://www.cotus.ford.com/

      Everything mentioned in Car info is oaky except for Interior color,

      it shows
      • Exterior
      • Blue Jeans Color
      which is correct

      BUT
      shows
      • Interior
      • Ebony Black
      I have ordered "Medium Soft Ceramic" instead.

      I called sales rep at dealership and he said don't worry he entered same color "Medium Soft Ceramic" in order...
      I dropped same message at Ford.ca contact us (e-mail); they replied they don't have system to monitor / check client order info.

      I hope I will get same color and won't need to wait for another car with that color interior....

      Is it normal case?
       
    10. thefranchise713

      thefranchise713 Active Member

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      PM me your vin and I will check OASIS.

      It would not be the first time that a dealer order was submitted as miscoded.
       
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    11. peterk9

      peterk9 Staff Member Moderator Elite Explorer

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      Not sure what the date means either. The Ford reps here are able to provide updates on orders although I'm not sure about the interior option. You can always send them a PM and ask them what info they can provide.
      http://www.explorerforum.com/forums/index.php?conversations/add&to=FordService
      Also PM thefranchise713 above and provide him with your VIN to see what he can do for you.

      Peter
       
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    12. Sunafi

      Sunafi New Member

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      Thanks all for your help offer....

      Peter I tried following thread, second post by you and that worked for me, I got Windows sticker and it has features and color selected by me....

      How to find your Window Sticker

       
    13. peterk9

      peterk9 Staff Member Moderator Elite Explorer

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      Glad you found it. I had forgotten about that thread since so many people had trouble with it.
      The build date should be in the lower right corner. Might start with 12017........

      Peter
       
    14. Lewisra

      Lewisra Active Member

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      City, State:
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      The build date is on the top, and on the bottom as peter said, of the window sticker you see online outside the "body" of the sticker. Something like 120170130, meaning built on January 30, 2017. Number on bottom in the body of the sticker in the middle in the date the window sticker was created by Ford, something like 01 25 17. The build date numbers will not appear on the window sticker you get with the car.
       
    15. peterk9

      peterk9 Staff Member Moderator Elite Explorer

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      The only thing that I don't think is correct is that the number at the bottom in the middle is the date that you printed the Window sticker. I've noticed it change when I printed copies of my 2011 Sticker on different days and the date changed. The build date of my 2017 at the top and bottom shows it was built on June 21, 2016 and the date in the middle shows October 26, 2016. That is when I printed it off as I was picking it up on the 31st. You are right that the dates do not show on the actual Window Sticker. Not sure why unless the company figures it may deter some customers from buying a vehicle that has been sitting on the lot for a while, assuming a customer knows what the numbers mean.:dunno:

      Peter
       
    16. Lewisra

      Lewisra Active Member

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      I'm talking about the date in the box above the printed date to the right of the Method of Trans box.. There is a code with the date at the end. Something to the effect of DJ101 N RB 2X 415 004693 01 27 17. The window sticker date being Jan. 27 2017
       
    17. peterk9

      peterk9 Staff Member Moderator Elite Explorer

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      Sorry, I was thinking you were referring to the date at the bottom/middle that was outside of the main sticker boarder. I see what you are referring to now. Mine shows 06.14.16 which was 7 days prior to the build. Thanks for that correction and info. Wasn't aware of that. It's always nice to learn something new every day.:D

      Peter
       
    18. Sunafi

      Sunafi New Member

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      My car is in production status since 31st Jan and estimate delivery date is 25th Feb

      1. In production since last 3-4 days, may not be true and status might have gone to next step?

      2. Is there possibility of prepone estimate delivery date or it's always same or later date? Just curious...
       
    19. thefranchise713

      thefranchise713 Active Member

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      I can see build/release dates in OASIS if you'd like, just need the VIN.

      It's completely normal for your vehicle's expected build date to lag behind a few days. I think I lagged behind a couple weeks, actually. (I was at the beginning of the MY 17.)
       
    20. peterk9

      peterk9 Staff Member Moderator Elite Explorer

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      If the delivery date is shown as the 25th I would think that the 'Build Date' may be around the 14 or 15th. Just a guess though. Brampton is where the vehicles are off loaded from the rail cars and put on transports. At least that is what happened to my 2011. It was then trucked to my dealer just outside of Ottawa.

      Peter
       
    21. McGeeski

      McGeeski New Member

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      Ours had a build date of Aug 2 and it showed up at the dealer in Milton Aug 23 so 21 days from Chicago to Brampton to Milton for ours
       
    22. JamesK17

      JamesK17 New Member

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      For what it's worth, my window sticker was never displayed on the COTUS tool but I was able to use the other tools to look it up with my VIN. was available about 2 days after it went in to "Production" status. Also, the COTUS website is updated only intermittently. I had no updates, then it showed "Awaiting Shipment," In Transit," and "Delivered" completed all at once. With any luck the dealer is supposed to be bringing the new truck to my office sometime this afternoon
       
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    23. Dave4rest

      Dave4rest New Member

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      Ordered 2017 Explorer Platinum 20JAN2017, showed up in COTUS 28JAN2017, In-Order Processing completed 6FEB2017, Window Sticker available 7FEB2017 appears to show build date of 13FEB2017. Site says estimated delivery 11MAR2017. Anxiously waiting!!
       
    24. peterk9

      peterk9 Staff Member Moderator Elite Explorer

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      Welcome to the Forum Dave.:wave:
      As always, the waiting is the hard part.;)

      Peter
       
    25. Dave4rest

      Dave4rest New Member

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      Production completed 13FEB2017, awaiting shipment completed 14FEB2017, In-Transit now. Estimated delivery date revised to 4MAR2017 now.
       
    26. Sunafi

      Sunafi New Member

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      In Order Processing On : 01.31.17 (Completed)

      In Production 02.09.17

      Awaiting Shipment 02.14.17

      In Transit - In process ...

      Delivered - Pending ....

      Destination - Mississauga, ON, Canada ...

      any guess - how many days it takes from Chicago to Canada (ON, Mississauga)
       
      Last edited: February 17, 2017

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