Update: After going back and forth with Ford Customer Care for over a month, they still say they will not cover the tires. They said the Ford New Vehicle warranty only covers the tires if it is determined they are defective. The kicker is that it is up to the tire manufacture to determine if they are defective. Of course Hankook says they aren't defective even though they have never even seen the tires. With only 4/32 left after 12k miles, there is no question the tires are defective. After arguing with supervisors and the dealer, they finally decided to cover about 60% of the cost of new tires. I am very disappointed with Ford's customer service, and it is also clear Hankook does not stand buy their tires.