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vehicle health report - 200 mile error

Discussion in 'Stock 2011 - 2019 Ford Explorer Discussion' started by sobeyeg, February 6, 2012.

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    1. sobeyeg

      sobeyeg New Member

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      6 months ago I had to have my sync system replaced (APM or something like that), when they reinstalled sync they did not put on the vehicle health report application). I finally was able to have my dealer add it back on (it took a few months of convincing them that it really was not there).

      Now the application is installed, but I cannot run it. I get an error that says that I need to go at least 200 miles before it can run. I have 9600 miles on my explorer and have driven over 500 miles since the application was installed.

      I called the 800 mft phone number today but the lady was no help.

      My dealership is obviously struggling with this issue as well.

      Has anyone heard of this or better yet, anyone have any solutions?

      Thanks
       
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    3. cnsheets

      cnsheets Active Member

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      Have them roll back the odometer to zero so you can start your 200 miles all over again :)
       
    4. DrJones

      DrJones New Member

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      I concur with Cnsheets. The man is Genius !
       
    5. peterk9

      peterk9 Staff Member Moderator Elite Explorer

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      Check the thread; Vehicle Health Report Not Working. There may be some info there you can use.
      That program is not available to Canadian owners.

      Peter
       
      Last edited: April 25, 2014
    6. jrmexplorer

      jrmexplorer Well-Known Member

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      I would suggest the dealer wipe your MFT from your APIM and reinstall MFT fresh - this time with the vehicle health report application.
       
    7. dieldrin

      dieldrin New Member

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      I have this problem as well.
      Did you resolve the issue?

      My Ex has only 980 miles but I've run a VHR in the past.
      Now its telling me the VHR can not run until I've traveled 200 miles...
       
    8. FordIVTteam

      FordIVTteam Official Ford Rep

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      Do you have an OBD from your insurance company plugged in to your Explorer, Chris? If so, remove it, run the report, and then plug it back in. :)

      Rebecca
       
      Last edited: April 25, 2014
    9. dieldrin

      dieldrin New Member

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      I do and I'll try.
       
    10. FordIVTteam

      FordIVTteam Official Ford Rep

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      Let me know if you're able to run the report.

      Rebecca
       
    11. Bucco63

      Bucco63 New Member

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      I am having this 200 mile error when trying to run my vehicle health report. I have almost 95,000 miles on my 2014 Explorer.
      Anyone know the solution?
       
    12. peterk9

      peterk9 Staff Member Moderator Elite Explorer

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      Welcome to the 5th Generation Forums.:wave:
      If you still have the 2001, please add the 2014 (case, XLT, etc.) to a signature so members can see what you have. Thanks.
      Sorry, no idea about the VHR. Happy New Year.

      Peter
       
    13. Bucco63

      Bucco63 New Member

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      I don't have the 2001 any longer and I couldn't figure out how to edit that information.
       
    14. peterk9

      peterk9 Staff Member Moderator Elite Explorer

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      PM sent
       

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