I had a bit of an issue with the right side sliding pin. What appears to be the paasenger air bag bracket was blocking it from sliding into the release position. It wouldn't budge for me. I ended up accidentally breaking that hole in the glove box assy, because I tried to see if I could do the cabin air filter change with just one side out. It certainly looks like someone had been down there before me: it was a bit chewed up before I started. With 50k mi on the '16 Ex that I ordered in 2015, I can't really explain the apparent damage. It makes me think you need to drop that air bag bracket before sliding the glove box pin out.