Jeff,
Thank you for sending that information. I have the ability to escalate this for you. Just to be clear when I do that, the details are then forwarded to the Customer Care Team. From there, a Customer Care Specialist will have your information and call you to discuss it over the phone. Please let me know if you’d like to go that route. If so, please also verify the best daytime phone number you’d like to be called by. Thank you.
Cory
Thank you for sending that information. I have the ability to escalate this for you. Just to be clear when I do that, the details are then forwarded to the Customer Care Team. From there, a Customer Care Specialist will have your information and call you to discuss it over the phone. Please let me know if you’d like to go that route. If so, please also verify the best daytime phone number you’d like to be called by. Thank you.
Cory
