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Excellent advice! Ill post pictures of before and after for you all to critique.

So just to update you all the dealership did get back to me. Instead of the service manager or service advisor returning my calls/emails it was the customer service manager making contact which seemed strange to me. She was very professional, apologetic, and most importantly took full...

That's very discerning news. As of now it's 12:15pm Tuesday the first working day since the weekend and I have yet to hear anything back via email or call from ether the SA or the service manager at my dealership. I have left follow up emails and calls to both employees all of which seem to fall...

Excellent advise by all! Thanks a ton! I am however really expecting this to become a difficult one. If whom ever it was that caused the damage was willing to take the chance by trying to cover it up, the likelihood of them owning up to it I believe to be slim. It really is my words vs theirs...

Hey Peter thanks for the Input! Had it been I who caused the damage I would consider investing in some tools to diy it. However this in my opinion is a clear attempt at deceit and poor business practice. Accidents happen all the time, I get it, but to cause damage and then try to cover it up...

Hey yall! New to the forums and hoping to get some input on this troubling matter. I am a new owner of a brand new 2017 EX Sport (June 29 2017) and had to bring her in for some adjustments to the rear lift gate and warped rear bumper (both factory defects covered by warranty) It was in the...

Hello all! New Comer here. Drove a 2004 van for 10 years and it finally gave up. Fell in love with the explorer and a week after my van died I purchased a 2017 Ford Explorer Sport in black/black and what a machine this is! I hope to learn some maintenance tips as well as best ways to care...