The Official Ford Customer Service “Out of the Office” Thread

[FordIVTteam]

Hey guys and gals!

I'll be leaving for the day at 3pm (less than a half hour)! I will return on Tuesday, December 27th!

Wishing you all a happy and safe holiday weekend, and a wonderful Boxing Day for my Canadian friends!

Rebecca

[FordCustSrvc]

Hey everybody,

I’ll be out of the office on Monday to enjoy some pumpkin pie with loved ones.

Happy holidays!

Cory

[Rick]

Happy holidays to you both. Enjoy your time with friends and families.

[FordCustSrvc]

Originally Posted by Rick

Happy holidays to you both. Enjoy your time with friends and families.

Rick,

Thanks; there was no shortage of pie, so I was happy!

Cory

[FordCustSrvc]

Hi guys,

I’ll be out of the office again on Monday. Here’s hoping I don’t have any firework related mishaps!

Have a fun and safe holiday; see you next year!

Cory

[Rick]

Happy New Year Cory

[FordCustSrvc]

Originally Posted by Rick

Happy New Year Cory

Thanks, Rick; I had a blasty blast!

Cory

[FordCustSrvc]

Hey everyone,

I’ll be taking some vacation for the rest of the day to spend with family in town. If you’re waiting for a reply to a PM, I’ll be back tomorrow morning.

Cory

[FordIVTteam]

Rebecca is out of the office today but should be back in tomorrow.

If anyone has any immediate concerns with MyFord Touch, SYNC, Navigation, or SiriusXM Travel Link, our In-Vehicle Technology Team is available at 800-392-3673 (prompts 1 then 3).

The hours of operation are as follows:

Mon.-Sat., 8:30 a.m.-10 p.m. ET; Sun., 11:30 a.m.-10 p.m. ET

Thanks!

Mike

[FordIVTteam]

Hey everyone!

Rebecca is out of the office today.

For any immediate SYNC, MFT, Nav, Sirius XM Travel Link concerns, please see my post directly above for the IVT contact info.

Thanks!

Mike

[FordCustSrvc]

Hey guys,

I’m taking a few hours off tomorrow morning and I’ll be back in the office in the afternoon.

Thanks for being so patient if I haven’t answered your PM yet.

Cory

[FordCustSrvc]

I’m taking some more personal time tomorrow morning. I’ll be back in the office at Noon.

Don’t miss me too much!

Cory

[FordCustSrvc]

Hello everyone,

Cory is out of the office today. For immediate assistance before he gets back, please call our Customer Relationship Center at 1-800-392-3673 (Monday-Friday 8AM-5PM Local Time).

Have a great day!

Deysha

[FordCustSrvc]

Hi guys,

Cory will be out of the office again today due to an unexpected event. As I mentioned before, for immediate assistance before he gets back, please call our Customer Relationship Center at 1-800-392-3673 (Monday-Friday 8AM-5PM Local Time).

You can also reach Thomas, Aley & Cole via Twitter @FordService or Tasha at Ford on Facebook.com/Ford.

Have a nice day!

Deysha

[FlyBoy789]

Hey Cory -

New to the board and the Ford Explorer. I sent you a PM on Monday.

Just wanted to make sure you got it! :-)

Thanks!

[FordIVTteam]

Rebecca is out of the office today.

If anyone has any immediate concerns with MyFord Touch, SYNC, Navigation, or SiriusXM Travel Link, our In-Vehicle Technology Team is available at 800-392-3673 (prompts 1 then 3).

The hours of operation are as follows:

Mon.-Sat, 8:30 a.m.-10 p.m. ET;Sun., 11:30 a.m.-10 p.m. ET

Thanks!

Mike

[yooper89]

I sent two PMs yesterday to FordCustSvc and got no reply. However, I did see activity from you during the day. Are you there today? I have a question about my order.

[FordCustSrvc]

Good Morning!

Cory is home feeling a little under the weather today... .

If you need anything before he returns to work, please don't hesitate to contact our Customer Relationship Center at 1-800-392-3673 (Monday-Friday 8AM-5PM Local Time).

You can also reach Thomas via Twitter @FordService or Natasha at Ford on http://www.facebook.com/#!/FordCustomerService.

Have a great day!

Deysha

[FordCustSrvc]

Hello members,

Cory is still feeling icky today and will not be in the office.

As you already know, if you need anything, please don’t hesitate to contact the CRC at 1-800-392-3673 (Mon-Fri 8AM to 5PM local time), or you can reach Thomas via Twitter @FordService or Tasha at Ford on Facebook.com/Ford.

Also, today some of the lovely ladies on our team will be working on responding to PMs. If you’re waiting on a response, I thank you for your patience and keep an eye on your inbox.

Happy Friday!

Deysha

[FordCustSrvc]

Originally Posted by yooper89

I sent two PMs yesterday to FordCustSvc and got no reply. However, I did see activity from you during the day. Are you there today? I have a question about my order.

yooper89,

In the words of Deysha, I got struck down by a case of the “icky”. Thankfully, I’ve recovered. Please see your inbox for the latest reply.

Cory