I cannot download new sync update.

I cannot download new sync update.
After Login the site, Just Error Message.

My car is explorer 2012 xlt.

Somebody who received the file,
Please send me the latest updates. ( willaman@klinux.net )

Pssst....you missed one of the VIN numbers! (hint: scan bar)

Thanks, VinceL
You are Elite Explorer!

Ooooo, he got the optional metric speedometer!

willaman said:

Thanks, VinceL
You are Elite Explorer!

Click to expand...

LOL, you are welcome. Just a bit of advice, I wouldn't recommend posting your email in the forum publicly, there's a lot of weirdos on the internets

As for your issue, I am not sure why you are getting that message. We have a 13, so we never needed to download the update. There is supposedly a newer update coming sooner (or later), so if trying to get the current one gives you too much hassle, and your dealer can't set you up with the update, you could just hold off for now

Do you have flash player installed?

Try using another browser such as chrome.

willaman said:

I cannot download new sync update.
After Login the site, Just Error Message.

My car is explorer 2012 xlt.

Somebody who received the file,
Please send me the latest updates.

Click to expand...

Hi, willaman!

I see you were able to download version 3.0.2 over the weekend. Do you need help with anything else? Don't hesitate to let me know!

Rebecca

Try to format your thumb drive. Had a similar problem that disappeared after doing a format...

I had problems with Firefox, it finally worked when I used MS Explorer.

Holligl said:

I had problems with Firefox, it finally worked when I used MS Explorer.

Click to expand...

When I first tried to update the Ghost, it wouldn't work in Firefox, so I used IE (ugh! but at least it did work).

When our friend was over, we updated his Edge. Strangely enough, we used Firefox and it worked like a charm. I have no clue as to why it wouldn't and then it would.