gpzrider
Well-Known Member
- Joined
- August 31, 2011
- Messages
- 179
- Reaction score
- 2
- City, State
- Los Angeles, CA
- Year, Model & Trim Level
- 2012 Limited 4x4
The first step is making an appointment with your dealerships so they can take a look. Additionally, you can reach out to me so I can see how I can assist; all I need from you is a PM with your VIN, dealer, mileage, daytime phone number, and full name. I'll get to work!
My dealer has already taken a look. 3 times in fact. First they could not duplicate the problem. Then I had to drive the service manager around and reproduce the problem for him. He acknowledged it. The only thing they did was reboot the transmission software. Well, it didn't work. Now I've waited a week and a half for the burning smell parts to arrive. I've complained about this problem since my car was 3 months old.
All I want to do is take it in one more time and have everything fixed. My dealer is refusing to order the TSB parts because it does not cover my build year. Well, another software reboot will do absolutely nothing, so why can't they get approval to try the transmission TSB.
In an effort to solve the "burning oil smell" they performed the "coolant hose replacement TSB" when it didn't even apply.
Mark my customer service regional manage is already in contact with me. I have him on Speed Dial.