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Modified 2002 - 2005 Explorers Questions related to modified 2002 - 2005 Explorers and Mountaineers. For Sport Trac and Sport models use the 1995-2001 forum. Aftermarket accessories and modifications. Bullbar, running boards, floor mats, cargo mat, DVD headrest, wheels, tires, stereo upgrade, headlights, mud flaps, lift kits, engine swap, transmission swap.

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Old 06-19-2010, 01:37 AM   #1
blueoval122
Simi Valley, California
'04 XLT
 
Join Date: May 2010
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(Original Poster)
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I ordered some spacers from Ben over 2 months ago, he took my money but never sent me a product. Now he is not responding to my e-mails and requests. Does anyone have better contact info. for him? Thanks in advance for any help you guys can give me.
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Old 06-19-2010, 03:12 AM   #2
zerodevil
Anchorage, AK
2003 XLT V8.
 
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how long since you emailed him and he didnt respond? i recommend this get locked before it becomes another flame war against the already long gone roadbully.
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Old 06-19-2010, 08:57 AM   #3
IZwack
Germantown, MD
 
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Quote:
Originally Posted by blueoval122 View Post
I ordered some spacers from Ben over 2 months ago, he took my money but never sent me a product. Now he is not responding to my e-mails and requests. Does anyone have better contact info. for him? Thanks in advance for any help you guys can give me.
Typical story - the risk of not receiving what you paid for is part of doing business with RB. And there will be those that say "oh I got mine in 2 weeks" or whatever - but in general, thats not the case. This also isnt a flame session, it is just the truth - which of course is important because those spacers are a few hundred bucks so people should understand what they are getting themselves into before they fork over that money, including the not so buyer-friendly business etiquette which RB operates under.




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Old 06-19-2010, 09:24 AM   #4
thepotroast
Elite Explorer
Asheville, NC
 
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3rd Gen EB 4x4 V8
 
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Ben doesn't do business on here, and he likely doesn't even come here anymore....so I'm thinking you need to get in touch with Paypal, your bank or the Canadian Mounties

....not sure anyone here can do anything, besides having this turn into a flame war. Sorry to hear about your extended wait, mine took 7 weeks to come in.
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Old 06-20-2010, 06:35 PM   #5
xplorerguru
 
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he has stopped production, posted on another site

Lift spacers are no longer for sale,
I will be finishing up with any orders that have already been made, but that will be the end of it.
I unfortunately do not have all the time in the world to work on spacers.
I tried my best to keep up with demand, but unfortunately was unable.
I apologize for anyone still waiting for their product, and assure you that I have not intentionally missed anyone.
Again, the spacers that have been paid for will be shipped, but then production stops.

This started off as a guy just trying to help out his fellow explorer owners, and now I have people calling me a thief, crook, or telling me I ripped them off, after all of this, I feel that it's not worth my time to try to help any longer, neither myself nor my family need to deal with threats or insults due to these spacers which I'm honestly tired of making at this point anyway.


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Old 06-23-2010, 11:25 AM   #6
FROADER
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Huntington Beach, CA
 
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^^Good enough for me.

blueoval, I hope you get your parts.
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