The Official Ford Customer Service “Out of the Office” Thread

[FordIVTteam]

Hey everyone - Rebecca is not in the office today. She'll be back on Monday, but if you have immediate concerns with MyFord Touch, SYNC, Navigation, or SiriusXM Travel Link, don't hesitate to call us at 800.392.3673 (prompts 1 then 3). We're here Mon. - Sat. 8:30 a.m.-10 p.m. ET and Sun. 11:30 a.m.-10 p.m. ET.

Mike K.

[yooper89]

Originally Posted by FordCustSrvc

yooper89,

In the words of Deysha, I got struck down by a case of the “icky”. Thankfully, I’ve recovered. Please see your inbox for the latest reply.

Cory

Cory,

I sent you a private message today about my vehicle....wondering if you are in the office. Let me know

[FordCustSrvc]

Originally Posted by yooper89

Cory,

I sent you a private message today about my vehicle....wondering if you are in the office. Let me know

yooper89,

Yes, I’m in the office. I’ll shoot you a reply as soon as I can.

Cory

[FordCustSrvc]

Hey everyone,

I’ll be out of the office until noon tomorrow.

I hope your weekend was a good one!

Cory

[FordIVTteam]

Hi everybody - Rebecca is out of the office today.

If there are any immediate concerns with MyFord Touch, SYNC, Navigation, or SiriusXM Travel Link, our In-Vehicle Technology Team is available at 800-392-3673 (prompts 1 then 3).

The hours of operation are as follows:

Mon.-Sat, 8:30 a.m.-10 p.m. ET;Sun., 11:30 a.m.-10 p.m. ET

Thanks!

Mike

[FordIVTteam]

Hey everyone!

I'll be out of the office starting tomorrow and retuning on Tuesday. I hope everyone has a wonderful weekend!

Rebecca

[FordCustSrvc]

Hey everyone,

I’ll be out of the office on Monday for Memorial Day.

Stay safe if you have any cookouts!

Cory

[FordIVTteam]

Hey everyone!

I'll be out of the office until Monday, June 4th. If you have immediate concerns with MyFord Touch, SYNC, or Navigation, don't hesitate to call us at 800.392.3673 (prompts 1 then 3). We're here Mon. - Sat. 8:30 a.m.-10 p.m. ET and Sun. 11:30 a.m.-10 p.m. ET.

Rebecca

[grrtrainman]

Hi Ya Cory Man !

'Just checking in to see if you have any further info, (build date, etc), on the following...

2013 Ford Explorer Limited
302A Pkg +


THANK YOU for all your efforts out here in "forum land" (!)

Regards-


"grrtrainman"

[FordCustSrvc]

Originally Posted by grrtrainman

Hi Ya Cory Man !

'Just checking in to see if you have any further info, (build date, etc), on the following...

THANK YOU for all your efforts out here in "forum land" (!)...

I really appreciate your kind words, David! I recommend editing your post to remove all your private details. Your order looks to be about two and a half weeks away from rolling off the line. Please keep in mind that is subject to change!

Edit: Please be sure to send any personal info via private message.

Cory

[GWA1]

grrtrainman,

You should private message(PM) when giving private info.
Just click on FordCustSrvc on the left of a message to do.

[FordCustSrvc]

Originally Posted by GWA1

grrtrainman,

You should private message(PM) when giving private info.
Just click on FordCustSrvc on the left of a message to do.

Thanks for adding that, GWA1!

Cory

[FordCustSrvc]

Hi guys,

I’ll be out of the office for the rest of the day. Don’t worry, though; I’ll be back tomorrow morning! If you need help before then, please see the details in my signature.

Cory

[FordCustSrvc]

Hey everyone,

I’m going to be out of the office for the 4th of July and will be back on Thursday. I’ll be using this time to combine the country’s most fun activities: BBQ and fireworks!

Have a safe one!

Cory

[FordCustSrvc]

Hi everyone,

Rebecca will be off the boards today. For immediate help before she returns, please call the In-Vehicle Technology (IVT) team @ 800-392-3673 (Option 1 then 3) to talk to a live agent (Monday-Saturday 8:30AM-10:00PM EST & Sunday 11:30AM-10:00PM EST).

Cory

[FordIVTteam]

Hey everyone!

I will be out of the office early today, starting...... Now! If anyone has any immediate concerns with MyFord Touch, SYNC, Navigation, or SiriusXM Travel Link, our In-Vehicle Technology Team is available at 800-392-3673 (prompts 1 then 3).

The hours of operation are as follows:

Mon.-Sat, 8:30 a.m.-10 p.m. ET;Sun., 11:30 a.m.-10 p.m. ET

Have a great weekend!!

Rebecca

[FordIVTteam]

Happy Friday everyone!

I'll be heading out early today, so if anyone needs me please send a private message and I'll get back with you next week.

If you have any immediate concerns with MyFord Touch, SYNC, Navigation, or SiriusXM Travel Link, our In-Vehicle Technology Team is available at 800-392-3673 (prompts 1 then 3).

The hours of operation are as follows:

Mon.-Sat, 8:30 a.m.-10 p.m. ET;Sun., 11:30 a.m.-10 p.m. ET

Have a great weekend!!

Rebecca

[FordIVTteam]

Hey everyone!

I will not be here tomorrow, so if you need anything send me a PM, or call our IVT Support desk at the number in the above post. Have a fantastic weekend!

Rebecca

[FordCustSrvc]

I hope everyone has plans for the weekend. I’m going to be out of the office Monday for Labor Day; no need to miss me too much because I’ll be back Tuesday!

Cory

[FordCustSrvc]

I wanted to check in to make sure everybody’s Wednesday is going swimmingly! I’m going to be out of the office for a small vacation. Please see the contact info in the signature below for immediate assistance.

Be good while I’m gone!

Cory