Partsgeek vs Rockauto

alohamonte · 02-09-2012, 12:10 PM

I'm looking to buy a rack and pinion, and narrowed it down to either Partsgeek or Rockauto. I have never ordered anything from either company.

I'm sure people on here have tried both and can give some personal experience feedback.

I normally just buy from whoever is cheapest, but whenever there is a core charge involved, I like to know the place is reputable and has good customer service (so I get the core fee back).

Thanks

*asafley* · 02-09-2012, 12:17 PM

I have ordered RockAuto parts before and they seem to be rock solid. The shipping was fast and their customer service is great. I had to make a last minute change to my order after I already placed it, and they were prompt and didn't give me the run around or any BS. They support ExplorerForum too. Right now they have a 5% discount coupon you can use to check out. Sorry, I don't have any experience with PartsGeek.

RockAuto 5% Discount Code
http://www.explorerforum.com/forums/...d.php?t=339729

mayhem1605 · 02-09-2012, 12:41 PM

I've used rockauto as well and have had absolutely great experiences with them. They have good prices and their shipping is fast.

*rabbit91* · 02-09-2012, 12:46 PM

i always use rockauto

swshawaii · 02-09-2012, 12:51 PM

+4 RockAuto!

**Rick** · 02-09-2012, 12:52 PM

RockAuto rocks

jbowden718 · 02-09-2012, 12:53 PM

I've bought quite a few parts from Partsgeek.com for both my Explorer and Sonata. I've always received the right part and with quick shipping as well. I'm pretty sure they still offer flat rate shipping around $11.

*Joe Dirt* · 02-09-2012, 01:52 PM

Part prices lately seem to be a wash with either, shipping may be the difference. I think Partsgeek charges a higher core charge IIRC. I prefer Rock Auto because I like the online catalog better and we get a discount.

Seanmarty93 · 02-09-2012, 03:18 PM

I am new to this forum and just now found out about rock auto and will have to try them.
I recently purchased a rear upper control arm passenger side from PARTSGEEK for $128/free shipping. That was the best price I could find. I had it in three days. So I cant complain about them.

kevinspann · 02-09-2012, 09:54 PM

Buy the rack locally, you have to pay to ship it back to receive your core charge back. Plus if the rack blows up in a month, good luck...

http://www.rockauto.com/lang/en/policy.html#Cores

Cranmaro99 · 02-09-2012, 10:56 PM

Quote:

Originally Posted by kevinspann

Buy the rack locally, you have to pay to ship it back to receive your core charge back. Plus if the rack blows up in a month, good luck...

http://www.rockauto.com/lang/en/policy.html#Cores

Yes. There are certain things that I'd always use Rockauto, etc, for.

Other times, depending on what you're looking for, buy locally.

*gonenuke* · 02-10-2012, 02:19 AM

Rockauto order monthly from them fast shipping great parts.

wesalexleft · 02-10-2012, 04:14 PM

Go with Rock Auto if ordering online. I've done several orders with them and no problems yet. Fast shipping and they've not messed up an order for me yet.

*Jason c* · 02-10-2012, 04:26 PM

I have only ordered form rockauto once, and didn't really like the shipping charges. I bought 3 different parts and all 3 shipped separately from 3 different locations. Shipping costs were more then if they had shipped together. Don't know if that is common or not for them to do, but have gone back since.

*toypaseo* · 02-10-2012, 06:32 PM

I have ordered from RockAuto a couple times. No problems.

my98nnj · 02-10-2012, 06:34 PM

Quote:

Originally Posted by kevinspann

Buy the rack locally, you have to pay to ship it back to receive your core charge back.

I agree, buy the rack at your local auto parts supplier. The price shoud be the same, and you'll save the shipping on the return.

With smaller parts, no core, rock auto is excellent.

MNgopher · 02-10-2012, 11:30 PM

Rockauto and their customer service has been top notch when I needed it. I had no issues with a warranty exchange when I needed it.

You do have to watch the shipping charges - sometimes a different brand of a part you need will come from the same place, so rearranging your order a bit can help.

Never done an item with a core charge though - remember to include your cost to ship the core back in the price! Then decide if its worth it or cheaper to buy local. It does happen, believe it or not...

02-09-2012, 12:10 PM	#1
alohamonte Wannabe Elite Explorer Glendale, AZ 1998 Explorer 4.0 4x4 Join Date: Oct 2007 Posts: 598 Vehicle Specs (Original Poster)	Partsgeek vs Rockauto I'm looking to buy a rack and pinion, and narrowed it down to either Partsgeek or Rockauto. I have never ordered anything from either company. I'm sure people on here have tried both and can give some personal experience feedback. I normally just buy from whoever is cheapest, but whenever there is a core charge involved, I like to know the place is reputable and has good customer service (so I get the core fee back). Thanks __________________ 1998 Xplorer 4.0 OHV 4x4, 3.73 L/S, 31x10.5 Good Year Silent Armor A/T, All Synthetic Fluids, Sony Audio System, Yakima Roof Rack w/ 3rd Crossbar, Bilstein Shocks, Silverstar Ultras, Clifford Alarm & Keyless Entry, Throttle Cable Mod, Moog Front End

02-09-2012, 12:17 PM	#2
asafley Elite Explorer Pikes Peak Region, Colorado '97 XLT - 4.0L SOHC Join Date: Sep 2009 Posts: 31 Vehicle Specs	Rockauto I have ordered RockAuto parts before and they seem to be rock solid. The shipping was fast and their customer service is great. I had to make a last minute change to my order after I already placed it, and they were prompt and didn't give me the run around or any BS. They support ExplorerForum too. Right now they have a 5% discount coupon you can use to check out. Sorry, I don't have any experience with PartsGeek. RockAuto 5% Discount Code http://www.explorerforum.com/forums/...d.php?t=339729 __________________ 1997 Ford Explorer XLT - Rebuilt 4.0L SOHC - Brown Wire Mod - Interior LED Conversion (Blue Gauges) - Viper 5901 Remote Starter - Stainless Steel Grille Guard with KC Daylighters - TT and AAL

02-09-2012, 12:46 PM	#4
rabbit91 Elite Explorer Surrey 00' 5.0L TT AAL 32"BFGs Join Date: Jan 2011 Posts: 355 Vehicle Specs	i always use rockauto __________________ 00 Limited 5.0 4x4 BW4406 manual shift TT AAL sloped BL warrior Shackles 32" BFG ATs, Bambi mod, 4' firestik, CVT RTT, Front skid plate, Future Plans: SOA, Dual battery, Sliders, SAS

02-09-2012, 12:52 PM	#6
Rick Admin Pumpkin Pilot Wayoutin, Aridzona '93 XL Join Date: Feb 1999 Posts: 27,251 Vehicle Specs	RockAuto rocks __________________ Rick Horwitz, AB7FH "Serious Exploration's" Admin Rick's '93/'98 Explorer "The Great Pumpkin" Dodge Dart 512 Resto/Race 10.29 @ 129 2004 Mustang Mach 1 2003 Dodge Ram/Cummins Dually

02-09-2012, 09:54 PM	#10
kevinspann Wannabe Elite Explorer Richmond, VA 1997 EB Join Date: Jun 2008 Posts: 279 Vehicle Specs	Buy the rack locally, you have to pay to ship it back to receive your core charge back. Plus if the rack blows up in a month, good luck... http://www.rockauto.com/lang/en/policy.html#Cores __________________ 1997 Eddie Bauer, 4.0 SOHC. Jumped time at 187k, replaced with 34k '04 Ranger engine 12" Sport/Sport Trac front brakes

02-09-2012, 12:41 PM	#3
mayhem1605 Wannabe Elite Explorer erie,pa '96 XLT Join Date: Jul 2008 Posts: 71 Vehicle Specs	I've used rockauto as well and have had absolutely great experiences with them. They have good prices and their shipping is fast.

02-09-2012, 12:51 PM	#5
swshawaii Wannabe Elite Explorer Kailua-Oahu, Hawaii '05 Sport Trac XLS (RWD) Join Date: Apr 2009 Posts: 2,248 Vehicle Specs	+4 RockAuto!

02-09-2012, 12:53 PM	#7
jbowden718 Wannabe Elite Explorer Staten Island, NY 99 Explorer XLT Join Date: Feb 2011 Posts: 35 Vehicle Specs	I've bought quite a few parts from Partsgeek.com for both my Explorer and Sonata. I've always received the right part and with quick shipping as well. I'm pretty sure they still offer flat rate shipping around $11.

02-09-2012, 03:18 PM	#9
Seanmarty93 Wannabe Elite Explorer Troy, IL 2002 XLT 4x4 Join Date: Feb 2012 Posts: 17 Vehicle Specs	I am new to this forum and just now found out about rock auto and will have to try them. I recently purchased a rear upper control arm passenger side from PARTSGEEK for $128/free shipping. That was the best price I could find. I had it in three days. So I cant complain about them.

02-10-2012, 02:19 AM	#12
gonenuke Elite Explorer Virginia 1999 Explorer XLT SOHC Join Date: Dec 2011 Posts: 249 Vehicle Specs	Rockauto order monthly from them fast shipping great parts.

02-10-2012, 04:14 PM	#13
wesalexleft Wannabe Elite Explorer Memphis, TN 2003 Mountaineer V8 4.6L Join Date: Aug 2009 Posts: 71 Vehicle Specs	Rock Auto! Go with Rock Auto if ordering online. I've done several orders with them and no problems yet. Fast shipping and they've not messed up an order for me yet.

02-10-2012, 04:26 PM	#14
Jason c The Dark Knight Portland, OR 2000 Limited 5.0L Join Date: Feb 2010 Posts: 563 Vehicle Specs	I have only ordered form rockauto once, and didn't really like the shipping charges. I bought 3 different parts and all 3 shipped separately from 3 different locations. Shipping costs were more then if they had shipped together. Don't know if that is common or not for them to do, but have gone back since. __________________ Black Limited, De-badged, Gold 5.0 emblems, Dark Knight emblems, Black euro tail lights, TM Headers, Magnaflow 2-1 muffler, Opened air box, Screamin Demon coils, SCT Henson tune, EBC brake rotors, 3 inch body lift, Warrior shackles and TT, Secondary trans filter with temp gauge, Retro-fit Morimoto H1 projectors. http://s302.photobucket.com/albums/n...orts/2000%20X/

02-10-2012, 06:32 PM	#15
toypaseo Flunked daycare outside shovelling snow ................ 96 XLT ™ Join Date: Jan 2003 Posts: 5,312 Vehicle Specs	I have ordered from RockAuto a couple times. No problems. __________________ Kent - 1996 XLT - Hypertech Programmer, Gibson Catback, K&N FIPK, Alpine V12 MRV-100M, 8" round 2ohm Kicker Solobaric 1992 Toyota Paseo - Tein Super Street coilovers, Whiteline swaybars 22MM(F) 20MM(R), Prothane endlinks & mounts, VVR poly control arm bushings, K&N drop-in, Dynomax Ultraflo, Gibson stainless tip, Pirelli Winter Carving Edge(F) Kumho HP4 716(R) on steelies

02-10-2012, 11:30 PM	#17
MNgopher Wannabe Elite Explorer Lakeville, MN '07 XLT V8 Join Date: Jun 2008 Posts: 53 Vehicle Specs	Rockauto and their customer service has been top notch when I needed it. I had no issues with a warranty exchange when I needed it. You do have to watch the shipping charges - sometimes a different brand of a part you need will come from the same place, so rearranging your order a bit can help. Never done an item with a core charge though - remember to include your cost to ship the core back in the price! Then decide if its worth it or cheaper to buy local. It does happen, believe it or not...

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