Serious Explorations Ford Explorer and Ranger Message Board
#1 Resource for Ford Explorer and Ranger Owners - By Enthusiasts, for Enthusiasts.


Ford Explorer Generation Guide

EF Swag Store 2015 Ford Explorer Forums Elite Membership Chat Room My Posts Reviews Explorer Photo Gallery
Go Back   Ford Explorer and Ranger Forums "Serious Explorations"® > Ford Explorer Ranger Repair - Troubleshooting - Modifications & Detailing Forums > 2011 - 2015 Ford Explorer 5th Generation Explorer > Stock 2011 - 2015 Ford Explorer Discussion

Notices

Stock 2011 - 2015 Ford Explorer Discussion 2011 - 2015 Ford Explorer reviews, problem solving, maintenance, TSB, service bulletins, owner reviews, specifications, Ecoboost.

Does your base make cracking popping sounds when the heat is on

Reply
 
Thread Tools
Old 03-13-2012, 08:21 PM   #1
BruceF
NJ
2012 Explorer Base
 
Join Date: Nov 2011
Posts: 78

Vehicle Specs

Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 1 Post(s)
(Original Poster)
Does your base make cracking popping sounds when the heat is on

Does your base with no options make cracking popping sounds when the heat is on?
BruceF is offline   Reply With Quote
( Join the Elite Explorers )

For only $20 per year you can become an Elite Explorer member. Explorer Forum has probably saved you that much already, and will continue to save you money as you learn how to diagnose and fix problems yourself, and learn which modifications really work without having to experiment on your own. Elite Explorer members can change the forum "styles" to eliminate most ads, including blue underlined links, and no ads on photos. Other benefits include the ability to store 1000 Private Messages, upload photo attachments directly to your posts and to our Photo Gallery and more. Join the Elite Explorers today.


Old 03-14-2012, 12:07 AM   #2
jonredcorn
Minnesota
2012 Ford Explorer Base
 
Join Date: Dec 2011
Posts: 35

Vehicle Specs

Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 1 Post(s)
Quote:
Originally Posted by BruceF View Post
Does your base with no options make cracking popping sounds when the heat is on?
I know we personally have been through this before, but...

My 2012 Black Ford Explorer base with towing package and block heater and no other options makes the cracking noise when the heat is on. It's loud, noticeable and annoying.
jonredcorn is offline   Reply With Quote
Old 03-14-2012, 09:31 PM   #3
BruceF
NJ
2012 Explorer Base
 
Join Date: Nov 2011
Posts: 78

Vehicle Specs

Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 1 Post(s)
(Original Poster)
I am trying to get a running tab on how many people are having this problem.
BruceF is offline   Reply With Quote
Old 03-15-2012, 02:19 AM   #4
toms2012
Kentucky
2012 Explorer
 
Join Date: Nov 2011
Posts: 39

Vehicle Specs

Mentioned: 2 Post(s)
Tagged: 0 Thread(s)
Quoted: 7 Post(s)
Base with no options here. So far, no heating related issues.
toms2012 is offline   Reply With Quote
Old 03-15-2012, 08:17 AM   #5
meganjoe
Saylorsburg, PA
2012 Explorer XLT 4WD
 
Join Date: Mar 2008
Posts: 38

Vehicle Specs

Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
Yeah.. I've got it.. Just haven't gotton around to calling the Dealer (or Cory)...

Joe
meganjoe is offline   Reply With Quote
Old 03-15-2012, 10:56 AM   #6
FordService
Official Ford Rep
Dearborn, MI
 
FordService's Avatar
2014
 
Join Date: Oct 2010
Posts: 4,648

Vehicle Specs

Mentioned: 8 Post(s)
Tagged: 2 Thread(s)
Quoted: 139 Post(s)
Quote:
Originally Posted by BruceF View Post
Does your base with no options make cracking popping sounds when the heat is on?
Quote:
Originally Posted by jonredcorn View Post
...My 2012 Black Ford Explorer base with towing package and block heater and no other options makes the cracking noise when the heat is on. It's loud, noticeable and annoying.
BruceF & jonredcorn,

I have your Explorer’s details from previous messages, so drop a line via PM for me to lend a hand.

Quote:
Originally Posted by meganjoe View Post
Yeah.. I've got it.. Just haven't gotton around to calling the Dealer (or Cory)...

Joe
I can relate to being busy, Joe; when you get the free time let me know.

Cory




__________________
FORD SERVICE

p: 800.392.FORD
t: @FordService @Ford
f: facebook.com/FordExplorer facebook.com/Ford
FordService is offline   Reply With Quote
Old 03-15-2012, 01:19 PM   #7
johnmei
Boston, MA
2013 XLT
 
Join Date: Mar 2012
Posts: 3

Vehicle Specs

Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
Hi Cory, I have a 2012 explorer base model and have been experiencing the heater cracking/popping noice ever since I've got it. I want to ask you if there is a fix for this problem. Have a fairly busy schedule lately and would try to avoid multiple trips to the dealer if possible.

Thanks,
John
johnmei is offline   Reply With Quote
Old 03-15-2012, 11:25 PM   #8
jonredcorn
Minnesota
2012 Ford Explorer Base
 
Join Date: Dec 2011
Posts: 35

Vehicle Specs

Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 1 Post(s)
Quote:
Originally Posted by johnmei View Post
Hi Cory, I have a 2012 explorer base model and have been experiencing the heater cracking/popping noice ever since I've got it. I want to ask you if there is a fix for this problem. Have a fairly busy schedule lately and would try to avoid multiple trips to the dealer if possible.

Thanks,
John
I had Cory contact my local dealer, who looked at it. They reported that this is a normal characteristic of the explorer. The dealer was able to verify this by contacting the ford service hotline who claim that this is the sound of the heater going in to sleep mode. Nothing has been done about this from my dealer. Hope you have better luck.
jonredcorn is offline   Reply With Quote
Old 03-15-2012, 11:27 PM   #9
jonredcorn
Minnesota
2012 Ford Explorer Base
 
Join Date: Dec 2011
Posts: 35

Vehicle Specs

Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 1 Post(s)
Quote:
Originally Posted by FordCustSrvc View Post
BruceF & jonredcorn,

I have your Explorer’s details from previous messages, so drop a line via PM for me to lend a hand.


I can relate to being busy, Joe; when you get the free time let me know.

Cory
Thanks Cory, I will try to soon. I don't really feel like bringing it back in unless there is a fix for it since I have to drive over an hour to the dealership each way. Thanks for your help previously though! I was treated much better once you got involved. I hope you stick around here for as long as I own this car!
jonredcorn is offline   Reply With Quote
Old 03-16-2012, 08:13 AM   #10
FordService
Official Ford Rep
Dearborn, MI
 
FordService's Avatar
2014
 
Join Date: Oct 2010
Posts: 4,648

Vehicle Specs

Mentioned: 8 Post(s)
Tagged: 2 Thread(s)
Quoted: 139 Post(s)
Quote:
Originally Posted by johnmei View Post
Hi Cory, I have a 2012 explorer base model and have been experiencing the heater cracking/popping noice ever since I've got it. I want to ask you if there is a fix for this problem. Have a fairly busy schedule lately and would try to avoid multiple trips to the dealer if possible...
John,

I’m not a technician and can’t speak to what’s been released for a repair. I understand busy, so shoot a PM with your contact info and I’ll set up a call from the Customer Service Manager in your area.


Quote:
Originally Posted by jonredcorn View Post
...Thanks for your help previously though! I was treated much better once you got involved. I hope you stick around here for as long as I own this car!
You got it, jonredcorn; I love it here!

Cory




__________________
FORD SERVICE

p: 800.392.FORD
t: @FordService @Ford
f: facebook.com/FordExplorer facebook.com/Ford
FordService is offline   Reply With Quote
Old 03-16-2012, 10:22 AM   #11
BruceF
NJ
2012 Explorer Base
 
Join Date: Nov 2011
Posts: 78

Vehicle Specs

Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 1 Post(s)
(Original Poster)
Looks like we are starting to get more people with the problem.

Yes ford only says it is normal because this works to get people off their backs.

Remember they propably told people the same for the A-Pillars, tin roof and so on.

Cory is doing an excellent job getting us to people at Ford. My contact Erika called the dealer and the dealer says that ford says it is normal. So I just keep getting the run around (they are hoping I will give up).

I do not think it is normal to have a rock hitting your windshield sound every 12-20 min.
BruceF is offline   Reply With Quote
Old 03-16-2012, 01:57 PM   #12
mtz
12 explorer
 
Join Date: Jan 2012
Posts: 42

Vehicle Specs

Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
My update. The dealer couldn't reproduce the sound either. I went with them for a test drive and turned the heater on and literally after 30 minutes, 0 noises. Of course this happens when you are on a test drive with a tech. He said he was still going to keep an ear out but for now, it hasn't been doing it. The last time it happened was about 3 days ago when I had the heater on but only after an hour of driving the car.
mtz is offline   Reply With Quote
Old 03-18-2012, 11:29 PM   #13
jonredcorn
Minnesota
2012 Ford Explorer Base
 
Join Date: Dec 2011
Posts: 35

Vehicle Specs

Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 1 Post(s)
Quote:
Originally Posted by mtz View Post
My update. The dealer couldn't reproduce the sound either. I went with them for a test drive and turned the heater on and literally after 30 minutes, 0 noises. Of course this happens when you are on a test drive with a tech. He said he was still going to keep an ear out but for now, it hasn't been doing it. The last time it happened was about 3 days ago when I had the heater on but only after an hour of driving the car.
The best way to reproduce this is to turn the heater barely on to "hot" and put the fan all the way up. The cracking noise is the heater going to "Sleep" meaning that it has warmed up to the temp the thermostat is expecting.

Mine cracked so loud yesterday that I thought the windshield broke. Scary.
jonredcorn is offline   Reply With Quote
Old 03-19-2012, 05:57 AM   #14
GWA1
New Castle, DE
2011 Explorer Limited AWD
 
Join Date: Mar 2011
Posts: 473

Vehicle Specs

Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 1 Post(s)
Quote:
Originally Posted by mtz View Post
My update. The dealer couldn't reproduce the sound either. I went with them for a test drive and turned the heater on and literally after 30 minutes, 0 noises. Of course this happens when you are on a test drive with a tech. He said he was still going to keep an ear out but for now, it hasn't been doing it. The last time it happened was about 3 days ago when I had the heater on but only after an hour of driving the car.
Next time it happens take a video of it. Should be enough for dealer.
Worked for me with A-pillar noise.




__________________
"Always do right. This will gratify some people and astonish the rest."- Mark Twain
GWA1 is offline   Reply With Quote
Old 03-19-2012, 01:22 PM   #15
FordService
Official Ford Rep
Dearborn, MI
 
FordService's Avatar
2014
 
Join Date: Oct 2010
Posts: 4,648

Vehicle Specs

Mentioned: 8 Post(s)
Tagged: 2 Thread(s)
Quoted: 139 Post(s)
Quote:
Originally Posted by BruceF View Post
...Cory is doing an excellent job getting us to people at Ford...I do not think it is normal to have a rock hitting your windshield sound every 12-20 min.
I appreciate the kind words, Bruce. I verified you still have a follow-up scheduled so let me know via PM if you’d like to be contacted sooner.

Quote:
Originally Posted by mtz View Post
My update. The dealer couldn't reproduce the sound either. I went with them for a test drive and turned the heater on and literally after 30 minutes, 0 noises...
mtz,

I’m also keeping an eye on your case and Brian is set up to call. Drop a line if you’d like any more details forwarded before then.

Quote:
Originally Posted by jonredcorn View Post
The best way to reproduce this is to turn the heater barely on to "hot" and put the fan all the way up. The cracking noise is the heater going to "Sleep" meaning that it has warmed up to the temp the thermostat is expecting...
Thanks for posting your recommendation, jonredcorn. I sent you a PM with more details.

Quote:
Originally Posted by GWA1 View Post
Next time it happens take a video of it. Should be enough for dealer.
Worked for me with A-pillar noise.
GWA1,

Taking a video of the sound definitely wouldn’t hurt.

Cory




__________________
FORD SERVICE

p: 800.392.FORD
t: @FordService @Ford
f: facebook.com/FordExplorer facebook.com/Ford
FordService is offline   Reply With Quote
Reply



Suggest this thread to friends:

Similar Threads
Thread Thread Starter Forum Replies Last Post
Crap....no heat kevalmiller Stock 1995 - 2001 Explorers 15 02-02-2007 09:36 AM
Battery heat shield retiredexplorer Stock 2002 - 2005 Explorers 4 07-23-2005 09:46 PM
Low Heat Rating Found in Tires on Ford SUVs Dolphan Ford Explorer - Ranger Tires & Wheels 0 09-23-2000 01:30 PM



Join the "Elite Explorers" Today!



Search Explorer Forum


Top of Page

Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


All times are GMT -5. The time now is 12:10 AM.



US Flag
We Support Our Troops!

Explore the site!


Copyright 2014 - 1996 Rick Horwitz Photography



Ford Motor Company is not involved in the management of this site in any way.



All tips on this site are for use at your own risk and discretion.

Modifying the suspension on any vehicle will cause changes to its handling characteristics.



Vendor Tools vBulletin Plugins by Drive Thru Online, Inc.