batman89
Well-Known Member
- Joined
- February 18, 2011
- Messages
- 135
- Reaction score
- 0
- City, State
- Van Buren, AR
- Year, Model & Trim Level
- 2011 X Limited/NAV
Fall 2013 had experience of the passenger windshield wiper would not work after the wiper stuck to the windshield due to ice. Took the Explorer to the dealer to repair. Dealer informed me that the arm under the cowling came loose and they hooked the arm back up.
Has been fine until this week, 2/2014. Windshield wiper stuck to glass due to freezing rain and arm came loose again.
The first repair was done when vehicle was under warranty. Now the vehicle is out of warranty.
Questions:
Is this a new problem with the 2011 and up Explorers?
Since the dealer did the first repair (no parts ordered) should they repair it since their first band-aid fix did not work?
How hard is it for a DIY to get to the arm to hook the arm back up?
What parts may be needed to fix the issue?
Has been fine until this week, 2/2014. Windshield wiper stuck to glass due to freezing rain and arm came loose again.
The first repair was done when vehicle was under warranty. Now the vehicle is out of warranty.
Questions:
Is this a new problem with the 2011 and up Explorers?
Since the dealer did the first repair (no parts ordered) should they repair it since their first band-aid fix did not work?
How hard is it for a DIY to get to the arm to hook the arm back up?
What parts may be needed to fix the issue?