Does anyone know what the new rates are for leases? Previously on a 36 month lease it was 53% residual and interest was 2.5. I'd love to know what it is now to see if I'm going to pass on Ford or not.
If Ford had the right customer service they would honor any incentives and pricing for the MANY people that ordered a vehicle that had a scheduled delivery date of 4/4 or prior. That's just common sense if you want to keep customers. That's exactly what my business would do. They would not be losing anything by doing that and would create a great deal more loyalty in the process.
I think I'm going to call Ford Marketing and escalate the crap out of this issue. My dealer hasn't responded to my email yet (SHOCKING I know) and I'm going to call him today to see what they are prepared to do. I ordered on December 31, was told 6-8 weeks, which would have been WELL before the April 4 expiration of the $1,000 cash. My actual ETA for delivery ended up being 4/2 (then moved to today, but that ain't happening). So whether you count the order data or the actual ETA, both were before expiration of the incentive. I can cite many people who ordered after me and got their cars before I did, and thus qualified for the incentive. How crazy is that "logic"?
What web site are you look at? I tried Ford.com and thru the X-plan site. Both have nothing.
I have viewed countless posting on threads referencing incentives/rebates. Likewise I have asked questions myself or responded to some posts regarding same.
What I remember from buying autos over the years is that after all is said and done dealing with the salesman/dealer, you go to their finance department to finish and sign all paperwork. If I remember correctly, you are asked to sign a statement that " you waive all incentive/rebates" or something to that affect.
If this is still the process when I pick up my EX, and if they do not honor the $1,000 rebate/incentive, I will not, I rpeat I will not sign the document. I suspect if you sign, then then dealer is the beneficiary of stated rebates/incentives! Just how I will handle if I run into the issue!
I am not sure why people here are seeing no current incentive. I just went to ford.com, then the explorer page, then the incentives (swap my ride) page and it shows a $500 purchase incentive if you take dealer delivery by 5/31/2011. I have the $750 brochure cash back offer that extends to the same date so that is really the key date for me. My Ex was supposedly built 5/4 so I am keeping my fingers crossed on no delays with delivery.