Hcar
New Member
- Joined
- December 1, 2017
- Messages
- 1
- Reaction score
- 0
- City, State
- Texas
- Year, Model & Trim Level
- 2014 Ford Explorer
I just got my letter stating this was now going to be covered. I had called the ford house where this vehicle was purchased 4x! I also went up there once with the promise I would get a call back with some type of information. No one ever called me back. The only answer I got on one of the phone calls was, we are sorry you are upset, but it’s not covered under warranty. I have never had more crappy vehicle in my life, nor worse customer service from a car dealership where you actually purchased the car from. Should have stuck with the Chevy.