Dande
Member
- Joined
- September 17, 2019
- Messages
- 42
- Reaction score
- 5
- City, State
- New Lenox, IL
- Year, Model & Trim Level
- 2020 Explorer ST
My ST was built on 10/7 and did not have the deflector. Bought to my dealers attention 10 days ago and he agreed it should be on there. He ordered the part and it came yesterday and was installed today at no charge so all is good. He indicated dealers must do a new vehicle checklist as they come off the transport but looking under everyone is normally not the practice. If the dealer doesn’t make note of a missing part before signing for the vehicles the cost gets directed to the dealer. He said going forward they will look under all Explorers. Shame on Ford but understand there still are some good guy dealers out there!