I ran across this while trying to look up that SSM
6 Manufacturer Communicationsfor 2020 FORD EXPLORER
FILTER MANUFACTURER COMMUNICATIONS BY AFFECTED COMPONENTS
All (6)ELECTRICAL SYSTEM (1)ENGINE AND ENGINE COOLING (2)EQUIPMENT (2)SERVICE BRAKES, HYDRAULIC (1)VISIBILITY (1)
November 28, 2019MANUFACTURER COMMUNICATION NUMBER: SSM 48364
Components: ELECTRICAL SYSTEM, EQUIPMENT
NHTSA ID Number: 10168817
Manufacturer Communication Number: SSM 48364
Summary
Some 2018-2019 Expedition/Navigator, 2019 Edge/Nautilus, 2020 Explorer/Aviator vehicles equipped with a family entertainment system may experience an issue where the audio not synchronized with the video display when using the vehicle speakers. To correct this condition, contact the VOXX Customer Service Department at 1-866-869-7888. For claiming, refer to the Warranty and Policy manual for Ford Licensed Accessories.
4 Affected Products
Vehicles
MAKE MODEL YEAR
FORD EDGE 2019
FORD EXPLORER 2020
LINCOLN AVIATOR 2020
LINCOLN MKX 2019
1 Associated Document
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November 14, 2019MANUFACTURER COMMUNICATION NUMBER: 19B28
Components: SERVICE BRAKES, HYDRAULIC
NHTSA ID Number: 10168823
Manufacturer Communication Number: 19B28
Summary
NEW VEHICLE DEMONSTRATION / DELIVERY HOLD
Customer Satisfaction Program 19B28
Certain 2020 Model Year Explorer ST Vehicles - Shipped w/o Performance Brake Package
1 Affected Product
Vehicle
MAKE MODEL YEAR
FORD EXPLORER 2020
1 Associated Document
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October 11, 2019MANUFACTURER COMMUNICATION NUMBER: 19B24
Components: ENGINE AND ENGINE COOLING
NHTSA ID Number: 10167304
Manufacturer Communication Number: 19B24
Summary
NEW VEHICLE DELIVERY HOLD - Customer Satisfaction Program 19B24
Certain 2019 Model Year Ranger and 2020 Model Year Explorer Vehicles with 2.3L
EcoBoost Engines
Balance Shaft and Oil Pump Assembly Inspection
2 Affected Products
Vehicles
MAKE MODEL YEAR
FORD EXPLORER 2020
FORD RANGER 2019
1 Associated Document
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September 24, 2019MANUFACTURER COMMUNICATION NUMBER: 19B24-A
Components: ENGINE AND ENGINE COOLING
NHTSA ID Number: 10165692
Manufacturer Communication Number: 19B24-A
Summary
Advance Notice NEW VEHICLE DELIVERY HOLD - Customer Satisfaction Program 19B24: Certain 2019 Model Year Ranger and 2020 Model Year Explorer Vehicles with 2.3L EcoBoost Engines - Balance Shaft and Oil Pump Assembly Inspection
2 Affected Products
Vehicles
MAKE MODEL YEAR
FORD EXPLORER 2020
FORD RANGER 2019
1 Associated Document
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August 14, 2019MANUFACTURER COMMUNICATION NUMBER: SSM 48135
Components: EQUIPMENT
NHTSA ID Number: 10164596
Manufacturer Communication Number: SSM 48135
Summary
Some 2013-2020 vehicles equipped with an EVDC air conditioning (A/C) compressor may exhibit poor A/C performance/improper climate function. To support the proper diagnosis of this compressor, the EVDC control valve tester has been provided to each U.S. dealership (339-EVDC100). Ensure the A/C system has a full charge prior to any compressor diagnostics. To support the proper diagnosis of this compressor, the EVDC compressor tool must be used, and the results recorded in the Technician comments field with the warranty claim. This tester will help reduce the potential for misdiagnosis and unnecessary compressor replacement. Refer to the Rotunda catalog for a video and user manual which provide detailed operating instructions.
115 Affected Products
Vehicles
MAKE MODEL YEAR
FORD ECOSPORT 2018-2019
FORD EDGE 2015-2019
FORD ESCAPE 2013-2019
FORD EXPEDITION 2020
FORD EXPLORER 2013-2020