Welcome to the Forum Paul.Please let me know what the fix is. Thanks
Villa Ford in Orange CAPAUL WALTERS - Which dealer have you been taking it to?
If it not fixed then I am considering going to different dealer to assess it.Villa Ford in Orange CA
Welcome to the Forum.My 2020 Ford Explorer ST is in the shop a second time for battery issues. Something is draining the battery, whether I'm using the vehicle or not. It died the first time in the garage after sitting for 2 days (resolution: new battery). The second time happened after going on a 100 mile trip. Dealership said they are updating the BCM to resolve the issue (they used their internal forum to find out about this known issue).
Did you get the update done that members mentioned in this thread? I'm not sure if that is what you meant in your post about getting it resolved.Mine did this again 2 days ago after it was driven a couple days earlier. This is the 6th time since new. No, I haven't been able to get into the dealer to get it resolved with my work hours.
correct, not yet been able to get it to the dealer for the update. Been working 79 to 86 hr weeks since mid FebruaryDid you get the update done that members mentioned in this thread? I'm not sure if that is what you meant in your post about getting it resolved.
Peter
Mine did this again 2 days ago after it was driven a couple days earlier. This is the 6th time since new. No, I haven't been able to get into the dealer to get it resolved with my work hours.
Oh boy... Grounding issues are the bane of electronic systems; and also very difficult to find in something as complex as a modern automobile. You are lucky your tech found it, and if ground problems are going to be commonplace in these vehicles it won't be pretty...
Did you ever figure this out? I got a 2020 Explorer and the battery went dead at least 10x as I travel and let it sit for days at a time. I determined that 5 days was the magic number. I checked every light, every possible options. Locking, not locking, etc... Dealer put in a new battery, and off I went with problem solved, until I let the car sit for 6 days, dead again. Would love to know what you found out?????I have had my 2020 Explorer Platinum about three weeks. I recently left it in the garage for a trip (6 days), and on the return flight home I received a "Deep Sleep Mode Activated" FordPass alert on my phone. When I got back to the car, it would not start or respond, and acted like it had a completely drained battery. I was forced to jump it to get it going (last night).
I've triple checked for lights or other accessories on, and found nothing. The auto-start stop also seems disabled, which makes we wonder if there is a battery issue. Unfortunately, I just received another such alert, and am now wondering what to do next on this Labor day weekend. Anyone else experienced a similar issue?
P.S. I dare you all to figure out how to remove the battery on this vehicle.
The Dealership should update the modules and it should take care of that problem. They are supposed to have update software for the modules.Did you ever figure this out? I got a 2020 Explorer and the battery went dead at least 10x as I travel and let it sit for days at a time. I determined that 5 days was the magic number. I checked every light, every possible options. Locking, not locking, etc... Dealer put in a new battery, and off I went with problem solved, until I let the car sit for 6 days, dead again. Would love to know what you found out?????
Did you ever figure this out? I got a 2020 Explorer and the battery went dead at least 10x as I travel and let it sit for days at a time. I determined that 5 days was the magic number. I checked every light, every possible options. Locking, not locking, etc... Dealer put in a new battery, and off I went with problem solved, until I let the car sit for 6 days, dead again. Would love to know what you found out?????
Welcome to the Forum.Did you ever figure this out? I got a 2020 Explorer and the battery went dead at least 10x as I travel and let it sit for days at a time. I determined that 5 days was the magic number. I checked every light, every possible options. Locking, not locking, etc... Dealer put in a new battery, and off I went with problem solved, until I let the car sit for 6 days, dead again. Would love to know what you found out?????
Yes I had that problem back in 2019 and they fix itI also got a battery replacement and discovered that wasn't the fix. There is software updates required to a few modules, but that also wasn't the full fix. My battery cap had malfunction issues, parts were shipped overnight, & NOW it's been functional for a couple months now. Longest run yet!
I would ask the dealership to check out all 3!!! There should be an internal Service Announcement open for this issue though Ford by now.
I'm saying take you Truck back to the Dealership and have them to get the Master Tech to look at your Truck and updated your modules in you vehicle.So what would you all say is normal for a car to sit before the Deep Sleep state activates? And how many days should a car be able to sit and still be able to start?