I want to set up a call from the Customer Service Manager in your area, DR.J. Could you please send me a PM with your contact information, VIN, approximate mileage, and dealer name/state?I had the tsb done twice... still the same...did NOT correct the problem...... waiting on response from ford
Thanks for keeping us in the loop, shoeman....Cory, I know you asked for a PM I am in Canada so I will see how it turns out this time , then get either you involved or if required will call Ford Canada direct.
So what you guys are recommending is that if I am currently experiencing intermittent wind noise, DO NOT ALLOW THEM TO PERFORM THE FIX, it will make an intermittent problem into a permanent problem. Or take at least 3 visits to the dealer to rectify.
Is the actual TSB number a secret? I am interested in bringing the part numbers and TSB number to my service manager at the dealership since he has told me that there isn't one. Is this the "newer" TSB?
<i>
12-1-11 A-PILLAR TRIM RATTLE AND/OR BUZZ - BUILT ON OR BEFORE 11/21/2011
Publication Date: January 19, 2012
PART NUMBER PART NAME
BB5Z-7803136-AB Moulding (Right Hand)
BB5Z-7803137-AB Moulding (Left Hand)
And according to my dealer statement, the parts used were as follows:
BB5Z-7803136-AB
BB5Z-7803137-AB
BB5Z-7803136-BA
BB5Z-7803137-BA
Is the actual TSB number a secret? I am interested in bringing the part numbers and TSB number to my service manager at the dealership since he has told me that there isn't one. Is this the "newer" TSB?
<i>
12-1-11 A-PILLAR TRIM RATTLE AND/OR BUZZ - BUILT ON OR BEFORE 11/21/2011
Publication Date: January 19, 2012
PART NUMBER PART NAME
BB5Z-7803136-AB Moulding (Right Hand)
BB5Z-7803137-AB Moulding (Left Hand)
Had mine replaced and after a couple of weeks its back. Ohhhhh well. Nice try Ford.
I wanted to check in with you to see if you’re still hearing it, chimoman.Had mine replaced and after a couple of weeks its back...
My dealer fixed the passenger side A pillar on 12-15-11, then I had him do the driver side on 1-24-12. That totally fixed it for my 2011 XLT. My Explorer is quiet at highway speeds since.
Captfx & GWA1,Had both sides down in February. All good. My Ex is very quiet.
I reached out on another thread to offer my help, DR.J. In case you missed it, please send a PM with your contact info, VIN, mileage, and dealer name/state so I can arrange a call from the Customer Service Manager for your region.Same here..... they did the TSB and it still does it.......
Spengracin,Had mine done last fall, it's back making noise, in fact my interior has more noises than a rail car going down the tracks!...
Ah, thanks for the heads up, Sgt1411.Cory I believe Chimoman is long gone...
Had mine done last fall, it's back making noise, in fact my interior has more noises than a rail car going down the tracks! The Ex has been in the sop so many times, the service department should pay my payment.