Hey All
We've got a 2014 Sport (Tuxedo Black) with 2800km's. We love it except for one frustration issue.
Frequently our navigation system shows our vehicle way off the road, in the bush, in a body of water & most definitely not on the street we're actually on. When driving in the city using the navigation is almost impossible because it's so confusing.
We've pulled the SD car turned the truck off & then inserted it again.
This resets everything but has only be slightly successful.
Any thoughts, suggestions or remedies?
**UPDATE**
I brought the Sport into the dealer 12-13 days ago. We switched out the winter tires to summers & I had them check the navigation issue. They advised the TSB didn't apply to us because our system was up to date with everything. This didn't make sense to me because we've had it since mid-December. They also said they didn't "do" anything other then check the build.
All I know is the system had definitely been worked on or reset because all the setting were changed. Breadcrumbs were turned on, lots of differences to the settings we'd had.
With some scepticism, I asked the next steps for replacing the module because I was sure the tracking issue would be back by the time I made it home. The service manager said there was no specific protocol however it would take time to convince Ford to go to that expense. I pushed & he mentioned logging the issue with Ford would be a good thing to do.
I let him know I was going to go hard after this because were heading on a family vacation at the end of April & I wasn't leaving without the issue fixed. His suggestion was to use my Harley GPS as a backup.
I let him know we didn't spend tens of thousands of dollars on a new vehicle to need to use a portable GPS.
He was quite pleasant the whole time.
Expecting the worst, I left & for the least two weeks the tracking has been dead on 100% of the time.
My conclusion, I haven't got a clue...
Winters off, summers on, possible system reprogramming(???), possibly just reset.
Happy its working though.
Best of luck to everyone else.