I'm having trouble with the moonroof closing. I opened it all the way but when I tried to close, it just stayed fully open. Here is what I have done so far:
1. Checked fuses 38 and 8 and both were good.
2. The shade button WAS working initially so I think power to the switch was not a problem.
3. I switched the shade motor on the passenger side with the drivers side motor on the left. At that point, the glass started to close but then stopped about 3 inches short. The shade also started to close (but would not reverse). The shade also stopped working.
4. I have unhooked both motors from the track and left the connected just to see if the motor itself would run. Neither of them do anything.
5. Ordered a new motor and installed it but nothing happens. Tried it on both passenger and drivers side.
6. I have tried the initialize steps (door open, start, off, start, press tilt for 1 second, then hold for 20 seconds). It doesn't change anything.
So at this point I'm out of ideas. Any thoughts?
EDIT: This is for a 2011 Ford Explorer.