I bought an extended warranty from Joel.
FWIW, as part of the process, I thought I would check my local dealer to see what they said. I actually bought my Exp from their sister dealer. So, I called the local sister and was told by the woman that I needed to change the oil (wtf?) and after many days, call backs, neglected call backs, etc. she tells me I already have an extended warranty (strangely the exact one I was interested in).
With that in mind, I call Ford, got someone in India and they tell me I only have the standard warranty.
I then call the selling dealer (trying to get to the bottom of my 'existing' extended warranty) and left msgs with them resulting in no callbacks. I finally told the receptionist what was going on and she xfers me to someone else's v-mail. I finally get a callback from him and he says I don't have an ESP and then quotes me $1050 more than Joel for the exact ESP.
Everything couldn't have gone smoother and quicker than with Joel. I recommend contacting him for an ESP's! Just FYI, regardless of what my local shysters had said, I was still going to buy from Joel. I don't trust my local sister dealerships more than I can throw them. Oh yeah, apparently they conveniently sent in a buyer survey, in my name, to Ford. In an email, they thanked me for all my 5 star replies. SMDH
I just wish we had more reputable and eager dealers around here.