The nonsense gets better. My dealer had the car all day today, and now they're saying that they can't apply the update because they need to replace the APIM first. They have the A4 SD cards, but they're not willing to give me one to do the update myself.
They've ordered the APIM, so now I'll need to go back in to have that replaced. Hopefully, they'll also apply the 3.5.1 update at that point, but they just keep saying that a software update is not likely to fix the problems. This makes no sense to me since the problems that I'm having are the ones that are specifically mentioned in the TSB for the update.
Why is this so hard? I just want the MFT updated!