Hi all. I am on the verge of leaving our Q5 for a limited 2013 explorer. We test drove and I played around with the MFT system for about 15 min and really liked it. There is a lot of bad press on the net about stability and all sorts of issues. This forum seems to get quite a bit of action on the subject as well.
How is the situation now with he latest update? Knowing what you know now, would you have still got your cars?
Thanks all, our family is about to expand big time and I want to know my wife is driving without any "roaches in the dash"
seriously, I would recommend an extended test drive with your devices connected to the system. Pair your phones, connect your media and use it as you expect to use it. Try it out that way.
If you are willing to tolerate minor glitchiness, you will be probably be fine. If you expect perfection, or assuming everything will work perfectly, then you will not like it. Bluetooth audio streaming seems to still be an issue for example. You have to remember that even though "Bluetooth" is supposed to be a standard, each vendor implements it themselves and there are differences in how the specifications are interpreted. Additionally, sometimes problems people attribute to MFT are the phone's problem (e.g., no text messaging support for Apple products is the result of Apple not implementing it on their end). Bottom line (and why I recommend you try it with YOUR devices) is that everyone experiences different results because they use it with different devices which behave differently.
My only serious problem was recently when I had 3.5.1 installed, the install didn't take right because Ford was having problems with their servers (even though it looked fine). My nav was essentially useless. Had 3.5.1. reloaded and now all is fine! That being said, I occassionally need to reboot the system (I use a USB stick with a program you can download off the internet to do that)
I will give credit to Ford for issuing updates at about 2-3 times per year - all free - including two new Map cards.
The whole MFT system is warranted for 5 years by ford unlimited mileage (I believe that's the right numbers) - so I do expect Ford to continue to improve the system (plus it's on a ridiculuous number of their cars, so they kinda have to keep updating).
Also, don't expect Applink (e.g., Pandora or Stitcher apps) to come to My Ford Touch vehicles anytime soon - we've been waiting 2+ years although the official response is that they are working on it. Some dealers are telling people its coming soon, but I don't buy it.