In response to some other posts:
First, as already pointed out, this is not a system you can just replace with an aftermarket solution if you don't like it or if it continues to be problematic.
Second, this isn't a cellphone that you can replace every two years (unless you like leasing and having a continual car payment). I feel that automotive telematics should be something that is supported by Ford for an extended period. If they have a bug, it needs to be fixed. While I understand this doesn't continue to perpetuity, if you are a 2013 owner, you'd have to be pretty ticked - especially when there appear to be NO hardware differences that would logically explain why the 2014's get the update and the others dont. From that perspective it appears to be an incredibly cruddy move by Ford.
Third, if they EOL it, be honest about it. I've been an owner since 2011 and have seen the huge problems the early adopters of this system have had. While I personally have had decent luck with it, I've seen the utter frustration of many who used to be members here (search for posts by a user called LoganFilm for example) and Ford owners who left Ford and left this forum because their systems were unusable. While subsequent updates have made the system decently stable, there has been a bevy of features and functionality that Ford had promised many customers that they have yet to deliver (3 years later).
While Ford has fixed many of the software issues, in all honesty, the lasting impression from the MFT debacle that Ford still has not fixed is Ford's lack of honest communication with customers. Nobody is told what is being developed, when, and how. Bottom line is that Ford has never been forthcoming with its customers with respect to MFT.
As a counter example, Motorola was honest with me and said that my Razr HD MAxx would get Android KitKat and that was the last release they would support. They told me that they would provide KitKat 6 months before they did and then they followed through. Ford tells us nothing.
Rebecca's statement says that they will continue to develop for all cars, but this release itself seems to contradict that as I've pointed out. Also, the fact that others have loaded 3.7 on their pre 2014s also contradicts her statement. I'm not blaming Rebecca, she's just repeating what Ford tells her, but Ford itself should be giving her better information.
For those that have 2014's - enjoy the updates while you can. Remember that Ford is moving toward Blackberry QNIX. Will you be included in that update? Honestly I wouldn't buy a Ford product right now with so much uncertainty. If they came out and said "X model years will get the QNIX update," I would be more inclined, but right now, why would I pay $50k for something that is going to be EOL in 6 months? Moreover, one might add, why would I pay $50k for something that was obsolete compared to competitor systems 2 years ago?