frstexplorer16
New Member
- Joined
- September 28, 2019
- Messages
- 8
- Reaction score
- 0
- City, State
- Utah
- Year, Model & Trim Level
- 2016 Explorer XLT
Hello,
I’m new here but have searched on this forum frequently. I have a 2016 Explorer XLT (stock no modifications) and the rear climate cuts out intermittently. It seems to do it most during the summer when it’s hot (80-100 degrees outside). I have had this issue since purchasing the car new in August 2015. I have had it into the dealership (multiple dealerships rather) several times. The most common report from the dealership is “we were unable to duplicate the problem.” I took it into the dealership summer 2018 and they were able to duplicate the problem BUT said they didn’t have a fix and to bring the vehicle back in when the problem worsens. This year the problem has been very persistent and I’ve had it in the dealership twice. Despite it being super persistent when we’re driving around, the dealer claims they were not able to duplicate the problem. My warranty expired August 2018 but I have the Ford Protect PremiumCare warranty and 44,000 miles on the vehicle. It’s ridiculous that I’m having this issue (among other issues that existed from the time we drove the car off the lot, which Ford fixed). I have talked with Ford (corporate) and they’re considering a buyback. My question is, has anybody else had problems with their rear air cutting out? Like the fan stops blowing for a few seconds then turns back on, only to turn off again a minute later. My next question would be, has anyone done a buyback and would it be a good idea to let them buy it back and get a new car?
I’m new here but have searched on this forum frequently. I have a 2016 Explorer XLT (stock no modifications) and the rear climate cuts out intermittently. It seems to do it most during the summer when it’s hot (80-100 degrees outside). I have had this issue since purchasing the car new in August 2015. I have had it into the dealership (multiple dealerships rather) several times. The most common report from the dealership is “we were unable to duplicate the problem.” I took it into the dealership summer 2018 and they were able to duplicate the problem BUT said they didn’t have a fix and to bring the vehicle back in when the problem worsens. This year the problem has been very persistent and I’ve had it in the dealership twice. Despite it being super persistent when we’re driving around, the dealer claims they were not able to duplicate the problem. My warranty expired August 2018 but I have the Ford Protect PremiumCare warranty and 44,000 miles on the vehicle. It’s ridiculous that I’m having this issue (among other issues that existed from the time we drove the car off the lot, which Ford fixed). I have talked with Ford (corporate) and they’re considering a buyback. My question is, has anybody else had problems with their rear air cutting out? Like the fan stops blowing for a few seconds then turns back on, only to turn off again a minute later. My next question would be, has anyone done a buyback and would it be a good idea to let them buy it back and get a new car?