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I am going to try and make them pay for the damage to the bodywork and I'll have the Ford dealer look at the starter problem and give me their opinion as to whether and how any damage could have been caused. Thanks again.

Yes its every time. To make matters worse, the tow truck driver damaged the car getting it off the tow truck - quite badly, denting the front right wing/fender and wheel arch and driver's door, as well as the tow electrics at the back. I'm left without suitable transport for the forthcoming...

Thanks Rick. With the RAC they always send a mechanic first before a tow truck - that's their policy. But, just a freak coincidence? That would be bad luck...

Hi Everyone! Okay, I'll try and keep this brief. I have a UK spec 1997 Ford Explorer 4.0. I love it. It takes me, the wife, the kids and all our stuff to the beach and mountains of North Wales and pulls the boat or the caravan. Its great. And it starts and runs great. Or it did do. Here's...