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Thanks Shaay, what i didn't get is that they had replaced my ACM and while doing that, why didn't they just get the serial number of the APIM at that time. Instead my car was there for 2 days and when i got my car back, they said I needed to bring it in again so they can just get the serial...

anyone with similar issues? especially with the APIM? Is it normal protocol these days to bring your car in, troubleshoot the issue, have them order the part, and come back again to install? Or does most dealers carry spare parts. I know there are parts depts out there

Hi all, New to this forum and have had my Explorer for about 4 years. Love it, great car and my wife loves it. Happy wife, happy life right. Great experiences thus far until we need to get it fixed. Bought all the extended warranties and maintenance plan and had all the services done...