black screen

2020 Explorer XLT purchased new in April. The touchscreen has intermittently not been coming on (stays black) when I start the vehicle. Has happened both with remote start from the key fob and pushing the start button in the vehicle. Seems like when it works, the screen lights up before the...

So I just recently bought a 2014 Explorer sport. Being a techy one of the first things I wanted to do was update MFT since it was still at the same version that came out of the factory in 2013. I went out to Ford owner site, entered my VIN and it told me there was an update available...

Hey all - Our 2011 explorer main screen is dead. Disconnecting the battery at first restarted it but 2 days later dead again and the same fix no longer working. Dealer has been great they diagnosed it and said a module needs replaced (thinks he said the APIM but will double check). I am now...

Just over 3300 miles and I have the black screen of death. Pulling fuses and disconnecting the battery on a new 35K car is totally unacceptable. Its going to the dealership this afternoon. They are going to look at the myriad of rattles this thing has too. It sounds like a gypsy wagon...

Have had my beautiful 2011 Limited Explorer 301-A spec for about 4 days now. Today my wife got in and started the car to find the My Ford Touch / Sync screen was black. In the heads up display to the right of the speedometer, all the functions associated with the sync: radio, navigation, phone...