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2011 Explorer Restricted from towing U-Haul Trailers

Discussion in 'Stock 2011 - 2019 Ford Explorer Discussion' started by Jar0d_82ABN, July 24, 2011.

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    1. Jar0d_82ABN

      Jar0d_82ABN New Member

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      My father and I had driven separately to W. Virginia on a church work camp. This was the first major road trip in my new 2011 Explorer Limited. Our trip there went fine as I enjoyed the MFT system and the automatic cruise control. However, as accidents happen and my father broke his ankle falling off of a ladder towards the end of the week. To get his Toyota pick up truck back to Pennsylvania we stopped by a U-Haul. I thought I would actually get to use my tow package after all. The U-Haul store owner told me that he was restricted to renting any trailers or vehicle towing equipment to Ford Explorers. I asked him to try since I had a newer Explorer with the tow package. As he entered vehicle model and make a warning sign popped up and stated that U-Haul could not rent to Ford Explorers. The owner was nice enough to give us other rental companies in the area, but I was a bit upset that I had not known that Explorers are banned from renting from U Haul. Overall, my Explorer performed perfectly on the 1500 mile trip, but just was not happy with the U Haul restriction.
       
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    3. blwnsmoke

      blwnsmoke Staff Member Moderator Elite Explorer

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      Old news, been posted before... there has also been articles posted online about it. All stems from the firestone tire issue. Uhaul doesnt care that it is a 100% redesign. The explorer name is the plague to Uhaul.

      Sorry to hear about the injury though.
       
      Last edited: July 24, 2011
    4. BrianDye

      BrianDye I'll have another...

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      Yea, dont you remember years ago the SECOND GENS had some bad tires?

      :D

      Sad thing is, you can take a Mountaineer there and rent a trailer no questions asked.

      They even install hitches on Explorers, but wont rent trailers.
       
    5. JDJones

      JDJones Member

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      Wow, I know I'm new to Explorers (about 4 months now), but this was new and very interesting information to me. Over the last 5+ years, I have spend a good bit of money with UHaul near me, holding off buying a truck to move things back and forth to storage.

      Although I admit I'm less likely to rent these days (as my Explorer is very good for many of these tasks), I am insulted by a policy based on events ~10 years ago.

      Does anyone else feel this policy makes sense a decade later (for all Explorers) and that we as a user community should just wish U-Haul well?
       
    6. drdoom

      drdoom Well-Known Member

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      According to Wikipedia, while Explorers are restricted from towing U-Hauls, Mercury Mountaineers & Mazda Navajos, which are mechanically identical, are permitted.
       
    7. vulnox

      vulnox Member

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      It is a pretty bad policy, but UHaul has a pretty bad reputation as a company. So I don't care either way, I am sure we can find another trailer if needed. It is all in the nameplate, as even the Sport Trac was denied despite it having a pretty big difference in architecture for the 2006 and earlier models, and even the redesign had quite a few big differences from the full Explorer.

      http://www.autoblog.com/2011/05/25/why-u-haul-wont-rent-you-a-trailer-for-your-ford-explorer/
       
    8. tmilicia

      tmilicia Active Member

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      I've rented a uhaul trailer twice with my new Explorer, I just told the idiot behind the counter that it was a new Ford Flex. :D
       
    9. apolo607

      apolo607 New Member

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      Some thing remainds me about that bad tires some months ago...

      http://www.explorerforum.com/forums/showthread.php?t=315570
       
    10. calb

      calb Active Member

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      As someone else said, this is old news. This was in place due to the Firestone tire fiasco/lawsuits.

      If I had to bet, I'd say that UHaul told Ford they wanted their costs reimbursed, Ford told them to take a hike, and UHaul decided to ban the Explorer - in perpetuity.

      Nothing other than "tit for tat" makes sense, although I think UHaul are being stupid and just cutting off their nose to spite their face. Provides UHaul competitors an opportunity to cater to Ford owners.
       
    11. calb

      calb Active Member

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      If something goes wrong though, are you insured? Do you take on additional liability?
       
    12. JohnnyO

      JohnnyO Moderator Emeritus

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      Very true, they are just being stupid. As an Explorer owner, take your money elsewhere. Problem is that Ryder doesn't have as many outlets.
       
    13. tmilicia

      tmilicia Active Member

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      According to my insurance agent, my auto policy covers any trailer that is connected to my Explorer for liability purposes. Now, if I were to do damage to the trailer myself, then no, that damage wouldn't be covered.
       
    14. jeeden

      jeeden Active Member

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      In the past I always told them I had a mercury mountaineer, I was wondering what I would tell them next time...

      Thanks for the idea on the Ford Flex! :) You could probably get away with telling them it is an Edge as well.
       

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