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2011 Explorer Restricted from towing U-Haul Trailers

Discussion in 'Stock 2011 - 2019 Ford Explorer Discussion' started by Jar0d_82ABN, July 24, 2011.

^^Searches ExplorerForum.com^^
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  1. Jar0d_82ABN

    Jar0d_82ABN New Member

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    My father and I had driven separately to W. Virginia on a church work camp. This was the first major road trip in my new 2011 Explorer Limited. Our trip there went fine as I enjoyed the MFT system and the automatic cruise control. However, as accidents happen and my father broke his ankle falling off of a ladder towards the end of the week. To get his Toyota pick up truck back to Pennsylvania we stopped by a U-Haul. I thought I would actually get to use my tow package after all. The U-Haul store owner told me that he was restricted to renting any trailers or vehicle towing equipment to Ford Explorers. I asked him to try since I had a newer Explorer with the tow package. As he entered vehicle model and make a warning sign popped up and stated that U-Haul could not rent to Ford Explorers. The owner was nice enough to give us other rental companies in the area, but I was a bit upset that I had not known that Explorers are banned from renting from U Haul. Overall, my Explorer performed perfectly on the 1500 mile trip, but just was not happy with the U Haul restriction.
     
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  3. blwnsmoke

    blwnsmoke Staff Member Moderator Elite Explorer

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    Old news, been posted before... there has also been articles posted online about it. All stems from the firestone tire issue. Uhaul doesnt care that it is a 100% redesign. The explorer name is the plague to Uhaul.

    Sorry to hear about the injury though.
     
    Last edited: July 24, 2011
  4. BrianDye

    BrianDye I'll have another...

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    Yea, dont you remember years ago the SECOND GENS had some bad tires?

    :D

    Sad thing is, you can take a Mountaineer there and rent a trailer no questions asked.

    They even install hitches on Explorers, but wont rent trailers.
     
  5. JDJones

    JDJones Member

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    Wow, I know I'm new to Explorers (about 4 months now), but this was new and very interesting information to me. Over the last 5+ years, I have spend a good bit of money with UHaul near me, holding off buying a truck to move things back and forth to storage.

    Although I admit I'm less likely to rent these days (as my Explorer is very good for many of these tasks), I am insulted by a policy based on events ~10 years ago.

    Does anyone else feel this policy makes sense a decade later (for all Explorers) and that we as a user community should just wish U-Haul well?
     
  6. drdoom

    drdoom Well-Known Member

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    According to Wikipedia, while Explorers are restricted from towing U-Hauls, Mercury Mountaineers & Mazda Navajos, which are mechanically identical, are permitted.
     
  7. vulnox

    vulnox Member

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    It is a pretty bad policy, but UHaul has a pretty bad reputation as a company. So I don't care either way, I am sure we can find another trailer if needed. It is all in the nameplate, as even the Sport Trac was denied despite it having a pretty big difference in architecture for the 2006 and earlier models, and even the redesign had quite a few big differences from the full Explorer.

    http://www.autoblog.com/2011/05/25/why-u-haul-wont-rent-you-a-trailer-for-your-ford-explorer/
     
  8. tmilicia

    tmilicia Active Member

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    I've rented a uhaul trailer twice with my new Explorer, I just told the idiot behind the counter that it was a new Ford Flex. :D
     
  9. apolo607

    apolo607 New Member

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    Some thing remainds me about that bad tires some months ago...

    http://www.explorerforum.com/forums/showthread.php?t=315570
     
  10. calb

    calb Active Member

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    As someone else said, this is old news. This was in place due to the Firestone tire fiasco/lawsuits.

    If I had to bet, I'd say that UHaul told Ford they wanted their costs reimbursed, Ford told them to take a hike, and UHaul decided to ban the Explorer - in perpetuity.

    Nothing other than "tit for tat" makes sense, although I think UHaul are being stupid and just cutting off their nose to spite their face. Provides UHaul competitors an opportunity to cater to Ford owners.
     
  11. calb

    calb Active Member

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    If something goes wrong though, are you insured? Do you take on additional liability?
     
  12. JohnnyO

    JohnnyO Moderator Emeritus

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    Very true, they are just being stupid. As an Explorer owner, take your money elsewhere. Problem is that Ryder doesn't have as many outlets.
     
  13. tmilicia

    tmilicia Active Member

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    According to my insurance agent, my auto policy covers any trailer that is connected to my Explorer for liability purposes. Now, if I were to do damage to the trailer myself, then no, that damage wouldn't be covered.
     
  14. jeeden

    jeeden Active Member

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    In the past I always told them I had a mercury mountaineer, I was wondering what I would tell them next time...

    Thanks for the idea on the Ford Flex! :) You could probably get away with telling them it is an Edge as well.
     






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