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2018 Explorer Foot Activated Liftgate - Intermittent

Discussion in 'Stock 2011 - 2019 Ford Explorer Discussion' started by Michael W, December 7, 2018.

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    1. Michael W

      Michael W Elite Explorer

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      I have a 2018 Platinum and I am suddenly having a regular problem getting the foot-activated liftgate to open. It has worked once in the past month.

      I have looked under the rear and see no obstructions (I don't even know what the sensors look like).

      I do have a light that is plugged into my hitch but even removing that does not fix the problem.

      Any suggestions?

      TIA
       
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    3. peterk9

      peterk9 Staff Member Moderator Elite Explorer

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      I believe the sensors are to the right and left of the tow hitch and that is where the kicking motion should be done. My mistake initially was kicking too far under the bumper. Guessing that you are doing it correctly. I can't really say why it is intermittent. I would guess it either works or it doesn't if it was an electrical issue.

      Peter
       
    4. thefranchise713

      thefranchise713 Well-Known Member

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      I had the opposite issue that it was over sensitive in the cold/wet, and would open whenever it wanted, even if I were walking 3 feet away from the bumper. It was never resolved and I hacked the feature to be disabled.
       
    5. peterk9

      peterk9 Staff Member Moderator Elite Explorer

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      Did you have the TSB done?

      Peter
       
    6. thefranchise713

      thefranchise713 Well-Known Member

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      Long, long time ago, sadly.
       
    7. Michael W

      Michael W Elite Explorer

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      Is there a TSB for the '18?
       
    8. peterk9

      peterk9 Staff Member Moderator Elite Explorer

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      I'm guessing it would be the same one since it was issued in 2016 for the 2016 Explorer. The TSB also states it is for those without the tow package, which you have. It is listed in the TSB thread.

      Peter
       
    9. cwescapexlt4x4

      cwescapexlt4x4 Explorin' the Desert SW Elite Explorer

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      Do you possibly have your phone and keys in the same pocket? If so, this WILL interfere and I confirmed it with mine and now never carry in same pocket and works 99% of the time on the first try.
       
    10. Michael W

      Michael W Elite Explorer

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      I will give that a try. thanks.
       
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    11. Michael W

      Michael W Elite Explorer

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      I tried it with my phone in the house and it still didn't work.
       

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